Need
Active Member
When I had a loaner from the Pomona service center I asked them do I need to return the vehicle with the same amount of gas as when Im picking it up (normal rental process). The Enterprise rep (David) said not to worry about it that Tesla pays for the gas.
Interesting. When was that? I did not ask specifically whether I have to return with the same level, but he was telling me the fuel level is at half tank...and it was listed on the invoice. I also asked if I have to put premium gas and he said regular is okay. He did not volunteer the "don't worry about filling it back up" information. Also the return invoice listed the return fuel level. BTW, they charge Tesla for 3 days rental even though I returned it in like 4 hours. I guess it was Friday so they just charged for the whole weekend.
Next time I would ask!
i was also advised that they will cover the 1/2 tank of gas, so you do not need to fill it back up. though i imagine the policy could change at any time.
So I had to take our MX back again today. This time I asked and she said I have to fill it back up to the level indicated at the time I take the car. Although I wonder what they would do if I don't? Are they going to bill Tesla and Tesla bill me? Because Enterprise does not have my credit card info, only Tesla has it. Or they are going to mail me a bill? It is possible that they are just telling people to fill up so they don't have to take the cars to the gas stations themselves and save them a trip.
Still no Tesla loaner.