In case this is helpful, here is what my service invoice noted:
Clunking noise under car like large metal plate is buckling when the car flexes
(i.e. entering a steep driveway where one front wheel goes up hill first and
bends the car).
Verified customer concern. Found noise to be coming from metal underneath
the passenger side foot well floorboard. Technician removed the two bolts at
that location and applied high strength epoxy as needed to strengthen bond
between the overlapped sheet metal. Replaced and torqued bolts. Replaced
the floorboard and carpeting. Removed the battery pack and applied high
strength epoxy to the underside of the same area. Reinstalled battery pack and
torqued to normal specifications. Test drove to confirm that the popping sound
is gone. Vehicle is operating as expected at this time.
Parts Replaced or Added
Part Quantity
SEAL,PERIMETER,PENTHOUSE,MDL3
(1467057-00-B)
1
BOLT,HF,M14-2.0x120,[109],ZNFL,SMAT
(1447684-00-A)
2
BOLT,HF,M12x40,STL[109],ZN,ADH,MAT
(1117252-00-A)
2
BRACKET - PLASTIC (1111033-00-D)
3
Clunking noise under car like large metal plate is buckling when the car flexes
(i.e. entering a steep driveway where one front wheel goes up hill first and
bends the car).
Verified customer concern. Found noise to be coming from metal underneath
the passenger side foot well floorboard. Technician removed the two bolts at
that location and applied high strength epoxy as needed to strengthen bond
between the overlapped sheet metal. Replaced and torqued bolts. Replaced
the floorboard and carpeting. Removed the battery pack and applied high
strength epoxy to the underside of the same area. Reinstalled battery pack and
torqued to normal specifications. Test drove to confirm that the popping sound
is gone. Vehicle is operating as expected at this time.
Parts Replaced or Added
Part Quantity
SEAL,PERIMETER,PENTHOUSE,MDL3
(1467057-00-B)
1
BOLT,HF,M14-2.0x120,[109],ZNFL,SMAT
(1447684-00-A)
2
BOLT,HF,M12x40,STL[109],ZN,ADH,MAT
(1117252-00-A)
2
BRACKET - PLASTIC (1111033-00-D)
3