PowerWall Order Support Number

[robmich]

I ordered 2 PW's to add to my Tesla Solar System back in February 2021 (system was installed 30 days prior). Heard nothing for a year and then was contacted to re-sign the documents and to get my financing arranged. Financing is good to go and now crickets. I really do not want to have to have the financing go stale and sign up again. I understand the supply chain issues, but I had hoped once they contacted me, we would be moving forward. I now cannot even find a customer service phone number to call to ask for status.

Does anyone have a number that I can call and actually speak with someone?

Thanks!

Rob

 

[jjrandorin]

If tesla will actually sell you "just powerwalls" and install them, at this point, I would be kind of surprised. I dont have any phone numbers for tesla energy though. There certainly has not been a year long backlog from tesla, for powerwalls. Is your powerwall only order also through tesla?

 

[EVRider-FL]

The Powerwall support number that I was given is (877) 798-3752. Select option 2, then option 5. This was last August, so things might have changed.