Premium Connectivity...?

[Tdblanchard]

So I got my 2016 MS 90D Friday and drove it home from ATL->DC and...man....I LOVE THIS CAR!!!
BUT....
When I was driving about back here at home I noticed that the nav had a message saying "Routing without traffic data".
This puzzled me a bit, so I went to my account later to see if I could figure it out.
I saw that I had the "Upgrade" option next to "Standard Connectivity" (image 1), so I clicked it and got a weird error message (image 2).

image 1 - Cloudup

image 2 - Cloudup

Anyone have a clue??

 

[glide]

Yes. Tesla expects you to pay for premium connectivity.

 

[Tdblanchard]

I guess I wasn't clear (or maybe you didn't look at the screen shots).
I clicked on the link to upgrade (pay) and got an error.
Trust me, I'm all about throwing my $$ at Tesla at this point

 

[trace]

Try a different card or make a service appointment through the app. They should be able to fix it remotely or text you details.

 

[Akikiki]

I think most people were entering in the CC under the My Tesla account on Tesla.com You might check that out.

 

[dannycamps]

You may want to contact the service center where you got the car. I was under the impression that used Teslas came with a 30-day trial of the premium connectivity package.

All used Tesla cars purchased on or after January 9, 2020 will receive Standard Connectivity and are eligible to upgrade to Premium Connectivity. A 30-Day trial of Premium Connectivity is provided on delivery and can be upgraded to Premium Connectivity from the Tesla Account.

Also - the obvious thing is to check that the CC used/stored online is valid.

 

[Tdblanchard]

I checked the CC# and am certain it's a good one.
I've got an appt next week for other minor issues and will bring it to their attention then if it's not resolved.
It's not that big a deal in the grand scheme of things but I thought maybe I was missing something.
Thanks!