I ordered my MY in Feb 2020 ahead of the pandemic so i pushed off delivery until the end of the year. During that period, the MY saw a $3k price reduction (from $52,990 to $49,990) and FSD saw a increase from $7k to $10k.
Upon receiving my order breakdown the car and FSD still reflected the old price (higher car price of $52,990 with the $7k FSD) and ahead of taking delivery in November I spoke to support who said I would be receiving a refund check for the $3k price adjustment and would have benefited from having my order in before the annoucement of the increased FSD price. I gave them the benefit of the doubt and took delivery even though the pricing was not accurate thinking I would receive the $3k check.
After chasing support since November, I just got a call from support saying that since I took delivery after the price increase, that I was subject to the increased FSD pricing and would not be receiving a refund. I told them Elon's tweet did not explicitly say I needed to take delivery. I also posed a hypothetical that if i ordered a car today knowing Tesla would not be able to deliver for a few weeks and Elon tweeted that FSD was going to be $50k, that I would be responsible for the updated price and the rep said yes.
Has anyone else dealt with this? Am I misinformed or should I be receiving the $3k back.
Upon receiving my order breakdown the car and FSD still reflected the old price (higher car price of $52,990 with the $7k FSD) and ahead of taking delivery in November I spoke to support who said I would be receiving a refund check for the $3k price adjustment and would have benefited from having my order in before the annoucement of the increased FSD price. I gave them the benefit of the doubt and took delivery even though the pricing was not accurate thinking I would receive the $3k check.
After chasing support since November, I just got a call from support saying that since I took delivery after the price increase, that I was subject to the increased FSD pricing and would not be receiving a refund. I told them Elon's tweet did not explicitly say I needed to take delivery. I also posed a hypothetical that if i ordered a car today knowing Tesla would not be able to deliver for a few weeks and Elon tweeted that FSD was going to be $50k, that I would be responsible for the updated price and the rep said yes.
Has anyone else dealt with this? Am I misinformed or should I be receiving the $3k back.