Problem with SXM Radio (no audio after briefly turning car off)

[MEAllard]

2020 Model X -

I've noticed a fairly consistent pattern with a problem with the SXM radio. It has persisted through a couple recent software upgrades. Here is the issue:

I will have a station on. Turn the car off to do something for a few minutes to an hour or so, and upon return, there is no SXM audio. Cant choose stations, can't get volume working, etc. Does not come back unless i do the control reset (other audio sources are fine).

If I don't do the reset, all is magically good again the next day, until I again, temporarily shut the car off while SXM is playing, in which case, no SXM till the next day (or reset).

 

[X-pilot]

I've had similar experiences & do the same fix as you. Waiting for software bug fix at some time in the future.

 

[bob_p]

This is likely another problem caused by the media player's inability to properly recover after the vehicle wakes from sleep mode - which has caused problems since 2013.

We see this periodically in our 2017 S and 2018 X, and the only solution has been to force a reboot of the console processor, usually while the vehicle is in motion...

 

[jointed]

We are having the same problem. Nice to know it's not just our car though.

 

[Tom Kilroy]

2020 Model X -

I've noticed a fairly consistent pattern with a problem with the SXM radio. It has persisted through a couple recent software upgrades. Here is the issue:

I will have a station on. Turn the car off to do something for a few minutes to an hour or so, and upon return, there is no SXM audio. Cant choose stations, can't get volume working, etc. Does not come back unless i do the control reset (other audio sources are fine).

If I don't do the reset, all is magically good again the next day, until I again, temporarily shut the car off while SXM is playing, in which case, no SXM till the next day (or reset).

Same here with my Model X 2017 just after Hw 3 upgrade.