They are really wanting to move things by end of quarter. I took delivery of a new inventory 100D with 900 miles on it on 3/16, was originally scheduled for 3/19. Be prepared for a potential phone call moving it to this week!
When you pick it up, have them explain the due bill process. My understanding now is you have 3 days to note any cosmetic defects, which they will then rectify. I found all this out much later, from this forum. At delivery, we noticed 3 small chips in the hood and techs agreed it was thru the clear coat and delivery specialist told me they would repaint the hood. Here is our conversation right before I signed papers:
Me: "OK, where is the language on the hood repaint agreement"
Delivery guy:"Well I just put it in the due bill and the paint shop will call you"
OK put that in writing
"It will be in the due bill"
OK, print me out a copy of that before I sign anything
"I can't print it out, there is no option to do that"
OK, do something, because I'm not proceeding with this deal until I get it in writing.
"how about an email"
OK
email: "I'll have our Paint Rectification team give you a call to discuss repairing your hood at no cost to you"
Haha, a call to discuss something is not what I'm asking for. My response - I'll take delivery today if you agree to repair the scratches on the hood for free
revised email: "We will take care of the hood, free of charge"
At this point I'd been there nearly 2 hours, I was not comfortable with "take care of" since it did not say "repaint", but they wore me down. Said ok and signed.
Was not permitted to drive the car before signing for it. Don't really understand this, you're dropping so much money for a vehicle, ANY other dealer would allow this. But I was desperate and they already had my $2500 deposit.
I have a service appointment tomorrow morning for the hood repaint, wish me luck.
Good luck with yours!
