Hi!
Last night one of the rear seatbelt buckles stopped working. The red button stuck in the unlock position so the seatbelt doesn’t latch. I haven’t been able to free it.
Problem is I have two kids, one in a car seat and one in a booster and the Model 3 is our everyday vehicle. I had a pre-existing service appointment for some other things but that’s not for two weeks.
I cannot figure out how to get the right attention on this - the cat is theoretically unusable as I can’t get around the kid problem . Any ideas on how to get in touch with someone in service that can help? I can’t find my way through the prompts to get to someone.
Last night one of the rear seatbelt buckles stopped working. The red button stuck in the unlock position so the seatbelt doesn’t latch. I haven’t been able to free it.
Problem is I have two kids, one in a car seat and one in a booster and the Model 3 is our everyday vehicle. I had a pre-existing service appointment for some other things but that’s not for two weeks.
I cannot figure out how to get the right attention on this - the cat is theoretically unusable as I can’t get around the kid problem . Any ideas on how to get in touch with someone in service that can help? I can’t find my way through the prompts to get to someone.
