First, I will admit my home Gen 1 HPWC charging errors would probably be resolved by installing the Gen 2 Wall Charger. I had planned to replace my Gen 1 HPWC with one of the two Signature Wall Chargers (for two Tesla Referrals) we have been waiting for since January 2018. Unfortunately, we are running into the same "Wall" (pun intended) with receiving our Signature Wall Charger referral awards as we are in getting this Gen 1 HPWC issue addressed by Tesla management.
I had a Tesla Mobility services technician out this morning to perform some additional tests on my home Gen 1 HPWC.
The results were mixed for my home Gen 1 HPWC installed on 100A circuit breaker:
My Newer Model S 100D (72A Max)
1) Model S 100D: HPWC dip switch setting 100A Result: 8 Flashes Red light (typical and unacceptable) (should be 72A)
2) Model S 100D: HPWC dip switch setting 90A Result: Car charges at 23/24A (strange and unacceptable)
3) Model S 100D: HPWC dip switch setting 80A Result: Car charges at 63/64A (can live with temporarily)
Tesla Mobility Services Older Model S ??? (Dual adapters - 80A Max)
1) Model S ????: HPWC dip switch setting 100A Result: Car charges at 80A (normal)
2) Model S ????: HPWC dip switch setting 90A Result: (Did not test)
3) Model S ????: HPWC dip switch setting 80A Result: Car charges at 63/64A (same as S 100D)
Next action for Mobility Services is to obtain a Model S 100D to test on my Gen 1 HPWC for comparison.
Next action for my wife and I is to ramp up the escalation process through Tesla for a response on how Tesla plans to resolve our Gen 1 HPWC and Signature Wall Charger(s) referral award issues.
