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Stiff steering?

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I rented a Y recently and noticed the steering, even in comfort mode, was MUCH stiffer than my toyota highlander or any car I have owned for that matter. When I have tested other Teslas I found this to be consistent. Is this just the Tesla feel or is something wrong? Can it be adjusted somehow to feel more like power steering? thanks
 
Did the sport setting feel like less power steering then the confort? Maybe a reboot on the computer next time. I love the sport setting myself. It could be the small wheel that makes it feel the way you think it was feeling.