Supercharger Referral Miles Disappeared after new referral

[Ven Rala]

I had about 4000 supercharger miles remaining from a previous referral but after I received a new referral with 1000 miles, my previous remaining 4000 miles disappeared and now my lootbox states I have 1000 miles remaining.

Has this occurred to anyone else?

I have tried to contact Tesla via email but no response. I am now trying to contact my local service center.

 

[TEG]

Many people have previous referral miles disappear recently. I think Tesla had suggested they had a limited use time period, but wasn't very clear on remaining time, or when they would remove them.
May have been a coincidence that the old ones expired just as you earned new ones.

 

[TEG]

It appears that Tesla now does put expiration dates on referral miles in the app. They didn't used to have that info.

 

[Knightshade]

It appears that Tesla now does put expiration dates on referral miles in the app. They didn't used to have that info.

Didn't used to be in the app- but the fact it was 6 months from the referral (and extended with each successive one) was on the referral info page since at least early/mid last year.