There are elements of Tesla (the fine paintbrush…like in this) where sometime, they can be really challenging, as that non responsive thing is absolutely infuriating. When you use the Big Paint brush though…(meaning the products themselves), in my opinion, this is where Tesla is exceptional and for me, takes the edge at least a bit of the reasonable frustration you are experiencing. While I’d say stick with it in so far as squeaky wheel generally does get the grease, I’d personally advocate for your not throwing baby out with bath water. We have a tesla Solar and Powerwall and have had multiple Tesla vehicles and just took delivery of a refreshed S and I DO have to say, bar none, most amazing, best car and Tesla ever. We’ve a Mod Y and it’s great but this car is in a league into itself in a sea of ways that are just…better. Wishing you well in resolve and hoping Tesla sees these sorts of holes they needlessly impact otherwise contented folks like you….as that’s in everyones’ best interest, including Tesla’s