Can you reset by pressing the two center scroll wheel buttons + brake and holding them for 10 seconds, then release them? After about 1 - 2 minutes, do the same for the top left and right buttons on either side of the steering wheel.
If this doesn't help, I think you will want to drive to the Tesla Service Center and drop it off, since it's potentially a safety hazard. You'll also need an appointment in the app, I believe. They hopefully can move it up to the date you drop it off.