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Neither the app nor the website are currently working at 11:40 Eastern time. The web address switches to " "tesla . com/uhoh" and will not go to my account. It looks like you can go to "shop" The Iphone app has been waking up for 5 mins.
The network being down is actually a huge relief to me. I just took delivery this morning (my first Tesla). Then, I could not get the app to work, could not sign into my account, and could no longer reach my Delivery Associate.