Actually, it would have been over week that they scheduled to have my car towed. And I did call road side assistance again and pleaded to have my car towed sooner. Thankfully, he was sympathetic and was able to change it . Once in Tesla service center it was quickly fixed (software update? who knows. ) as far as a mandatory update, there was a modal window on the vehicle screen. It told me I could have install now or the countdown tonight. I saw no way to back out of that. All other updates are from the phone app in which I do get to decide on whether I choose to install.