I purchased a used Model S 90D directly from Tesla in Dec '19 and just received a call today that they will need to "unwind" my deal and buy-back the vehicle because they incorrectly sold me the vehicle with a "branded title" or in other words a lemon. Prior to purchasing from Tesla, I was told there were no issues and was given the CarFax report guaranteeing no issues with the title.
I was totally blown away by the call as it has now been 2 months since I purchased and this is the first I am hearing of this issue. I am not sure what the next steps are and was wondering if anyone here has had any experience with something like this or perhaps familiar with what my rights are as a customer?
I traded in a vehicle as part of this purchase and cannot just give this car back without an immediate replacement and I am not even sure how to handle the financing aspect with my bank and the headache this has caused to now have to "unwind" the deal and find a replacement.
Any help or suggestions on how to handle are greatly appreciated!
I was totally blown away by the call as it has now been 2 months since I purchased and this is the first I am hearing of this issue. I am not sure what the next steps are and was wondering if anyone here has had any experience with something like this or perhaps familiar with what my rights are as a customer?
I traded in a vehicle as part of this purchase and cannot just give this car back without an immediate replacement and I am not even sure how to handle the financing aspect with my bank and the headache this has caused to now have to "unwind" the deal and find a replacement.
Any help or suggestions on how to handle are greatly appreciated!