Just wanted to post two happy stories regarding my X. First, my local Tesla Service Center in Westmont, IL has always had excellent service. Recently, they replaced a small item under warranty. But they also replaced two non warranty items under good will. Thanks Tesla! Second, my wife spontaneously decided to take a weekend trip to her mom in Indiana. Without the charging cable. Oops. So she called Ed Nason at Ed Nason Insurance Group who she heard had a Tesla HPWC at his office in Logansport, IN. He happily obliged. Thanks Ed! Just thought I'd like to post that we still love our Tesla.