Trip Planner not showing charging stops

[jay__]

My Trip Planner used to show the whole route, including the necessary charging stops. It still shows the whole route but no charging stops, only a RED warning that charging is needed.
When I use the tesla.com "go anywhere" online planner, IT does show the whole route and the necessary stops. I can do a work-around but why the change?
Or is it me?

 

[B_E_V]

My Trip Planner used to show the whole route, including the necessary charging stops. It still shows the whole route but no charging stops, only a RED warning that charging is needed.
When I use the tesla.com "go anywhere" online planner, IT does show the whole route and the necessary stops. I can do a work-around but why the change?
Or is it me?

Check under Controls > Navigation and see if Trip Planner is enabled.

 

[jay__]

it is...

 

[Tezzie]

This happened to me on a trip, and it was freaky. I did a couple of reboots and that seemed to work

 

[JAlbury825]

My Trip Planner used to show the whole route, including the necessary charging stops. It still shows the whole route but no charging stops, only a RED warning that charging is needed.
When I use the tesla.com "go anywhere" online planner, IT does show the whole route and the necessary stops. I can do a work-around but why the change?
Or is it me?

Hmmm... what software update are you currently running. I just received a Navigation software update a few minutes ago (2023.20.9). It says that it fixed minor bugs. I haven't seen the bug to which you're referring, but I have an older Model S (2014, 60 kwh battery), with MCU2.

 

[jay__]

I have 2023.20.7.
I rebooted twice and now the nav does show a supercharger stop but does not give me any optional routes. It shows the final destination but no detail from the charging stop to that destination. I already know the route I need to go, which I have done before, so I know it's good.
It gives me ONE route which, interestingly, varies when I end trip and do it again.
This is not something I need, it's just weird.

 

[JAlbury825]

I have 2023.20.7.
I rebooted twice and now the nav does show a supercharger stop but does not give me any optional routes. It shows the final destination but no detail from the charging stop to that destination. I already know the route I need to go, which I have done before, so I know it's good.
It gives me ONE route which, interestingly, varies when I end trip and do it again.
This is not something I need, it's just weird.

Interesting. Are you using the Tesla app, or your car's navigation to create the destination?

 

[JAlbury825]

I just thought of a possible thing that could be filtering out super chargers. When you click on the "lightning bolt" icon in your MCUs navigation menu, by selecting 1 bolt, 2 bolts or 3 bolts, I noticed we can filter out the slower chargers (150 kw) and only show fast chargers (250 kw). Do you think that might be the case?

 

[jay__]

I didn't know the Tesla app could navigate. I'm using the in-car nav and there are plenty of 250 kw chargers and, yes, I am filtering out the slower chargers.
I used to be able to see alternate routes, like Google Maps, but that now is also gone.

 

[Tezzie]

Yep, I was doing the same thing. For me, it was a temporary glitch when I was taking Interstate 5 from LA to the Bay Area. I know those superchargers like the back of my hand, but I like to go where they're less crowded. Rebooting a few times helped.

 

[legendsk]

My Trip Planner used to show the whole route, including the necessary charging stops. It still shows the whole route but no charging stops, only a RED warning that charging is needed.
When I use the tesla.com "go anywhere" online planner, IT does show the whole route and the necessary stops. I can do a work-around but why the change?
Or is it me?

Under "Controls", check Navigation that Trip Planner is 'ON'.