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Trunk seal replaced by mobile service

danix

Member
Jun 24, 2019
40
18
Alamo, CA
Had a nice experience with mobile service (my first).
Tech came out and looked, confirmed the seal was not installed right and needed to be replaced.
I expected to hear "well, we have to order it and it will take X weeks" but instead he said "I have a new seal with me here, and I can do it right now." 20 minutes later, it was done.

This is what the seal looked like. It was also warped at the top corners.
48765382433_009e60d244.jpg
 

danix

Member
Jun 24, 2019
40
18
Alamo, CA
BTW bent corners may be here for good. I noticed the new one is already doing the same.
I think it's because this plastic trim piece was designed after the fact - I had just asked if the trunk upper being unpainted was normal, and he said that's why they started adding the trim piece. I suspect the gasket should be revised to allow for the trim.

48767171381_f9a9c1e0ce.jpg
 

KenC

Active Member
Sep 4, 2018
3,554
3,225
Maine
Everyone can do as they like. If it looks good the way it is, then fine, leave it be. I'm just pointing out why there are so many people who've complained of bulges. There's a reason.

The bumper cover does not have a perfect edge, the gasket/flange covers that imperfect edge. How many plastic or metal edges of body panels do you see exposed on the car? That's because gaskets are covering them to hide that edge. On the bumper cover, it may seem like the gasket by squeezing against the bumper cover, is covering the edge, but so many of those gaskets stick up, just like the OP's original picture. That's because the gasket shouldn't be tucked in behind the bumper cover. There's too much rubber there, so it bulges. If you pull out that gasket, it won't bulge.
 

640k

Member
Jul 15, 2019
928
628
Cincinnati
It should look like this:
View attachment 457277

There's a lip or flange that is not pulled out. It's stuck inside the bumper cover. You need to pull it out.

View attachment 457278
i thought we determined in your thread that the flange is NOT supposed to be pulled out? proper installation should have the flange hidden. i don't know if the "twisting" around the trunk latch is normal or not, but the flange is definitely supposed to be tucked.
 

Brnn

Member
Aug 5, 2019
139
61
United States
Mine looks like your "before" pic as well. I'm wondering if this is a problem with the actual gasket part, or just a bad install? Is it glued to the car? I may just try to pull it up and put it back down again myself to avoid the hassle of a service visit.
 

cherrybomb

Member
Jun 26, 2019
53
7
New York
I just went to a Tesla showroom / service center and looked at the trunk. They have it exactly as what @KenC is showing earlier in this thread. Speaking to service, that is the correct way. I am going to pull the flange out so its seated correctly. Guess it wasn't installed correctly from the factory and then mobile service replaced it and did the same thing :confused:
 
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03DSG

Active Member
Apr 5, 2016
2,145
2,448
Ontario
I noticed a gap between the seal and bumper after my bumper was removed, repainted and reinstalled by a Tesla authorized body shop. Pulled out the flange and all is well again.
 
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