Have 2019 M3. Live up in northern New York (Watertown area) and mobile service has been great since then until last week when I asked for an appointment and was told the Watertown area is no longer served with mobile service and that I will have to travel over 100 mi to Rochester (Henrietta) for service. The enticement to buy the Tesla was the mobile service. That was no small part of the decision to buy living up here in a rural setting. This is not acceptable business ethics. This is the first time I've been disappointed by Tesla. You make a commitment and you keep it. That was the deal and I expect Tesla to honor it. This ethics of convenience is wrong and utterly unacceptable.