Went to pickup my LR AWD vehicle today. After an hour drive to the sales office, I met my assigned salesperson who took me through all the paperwork. When finished he left to get the car, came back ten minutes later telling me Service was trying to fix the driver's window which wouldn't work. He asked me to come back in four hours. I didn't want to go home so I wandered around town. Two hours later he called saying they had to order a new motor for the window, and that the car couldn't be fixed for eight days - would I like to pay for the damaged car and take it away and come back for a service appointment or just wait to pick it up. I don't think you should start out with a broken vehicle after putting down $60K, so chose to wait. I wish I had the present of mind to ask if another similar VIN was available. Part of me wants to push the eight days to ten so the sale has to get pushed to next quarter.
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Womp Womp
- Thread starter huskydog
- Start date
Sorry that happened to you but stuff does happen. Doesn't exactly sound like the car was "damaged" but a faulty part but I wouldn't worry about it. Frustrating and not the best start to your ownership for sure. When we bought our Model S we had a charging port that had an intermittent issue. Found out driving it home when we stopped to charge and couldn't. Brought it in to service which fortunately was still open and close by and it worked for them at first but during subsequent attempts the problem showed up. Had to leave it on Saturday and was fixed by Tuesday I think. No problems with the car since then.
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