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  1. S

    No power = broken window!

    Not my experience of JLR to be fair. Had the wonderful iPace for 3 years and it went in for a single service (£210) , the bi-annual winter/summer tyre swap, and one warranty issue with the SIM card reader. I recognise that Tesla have a very different style and approach to the traditional...
  2. S

    No power = broken window!

    Parts for the “bright work” not due back in until February so collected the car today with the fixed window at £260. Have looked at the level of “damage” to the brightwork and being honest it’s a minor scuff - and well within the length of scratches allowable as wear and tear on a lease...
  3. S

    No power = broken window!

    I think finding the manual information and at least seeing if there is a compromise (I cover the cost of the trim / the window is covered as a “gesture”) and see where we get to.
  4. S

    No power = broken window!

    The location wasn’t really suitable for fixing a 3 pin charger location - always carry both types of charging cable. Also was a pretty time constrained day - which meant only realising the car had no charge at the point I walked out to it in time to leave for the appointment. A pretty tight...
  5. S

    No power = broken window!

    Thanks all. 20/20 hindsight shows there were a number that of decisions that would have avoided this, a learning opportunity. Checked insurance - and it seems windscreen damage covered, but not other windows but will check when they respond. Have approved the repair in order to get the car...
  6. S

    No power = broken window!

    The 15 mile and 12 mile decision was pretty fixed. Charger not working and that was the next nearest option. 30 and 43…maybe. Had an EV for 4 years and made trips like this on a couple of occasions and not been caught out (although not with the temps - didn’t put 2 and 2 together in the short...
  7. S

    No power = broken window!

    I will challenge this but not sure it will get me anywhere. It’s Ok to say don’t run out of juice, but for me it’s an inevitable outcome at some point for some one - and one that should be accounted for in the design and operation. I am guessing that the freezing temperature made the rubber...
  8. S

    No power = broken window!

    So Tesla want £500 to fix this 😡
  9. S

    No power = broken window!

    Maybe good advice. But not aware of it. It warned to open a window so that you could access the car from the outside if you exited, but don’t recall the risk of damage being shown. Also - it’s -4°C and there was no heating in the car, sitting with the windows open for 3 hours would not have...
  10. S

    No power = broken window!

    I hate petrol stations (the benefit of owning an EV is never going to them) and used to regularly brim the tank then run to fumes. Naturally there are occasions where time constraints meant I’d stretch it really close - regularly doing 30 miles on 0 range. Only got caught out once - 200 yards...
  11. S

    No power = broken window!

    I accept it’s an emergency issue and you should ideally never run out of juice. However from a design perspective it’s completely foreseeable - and in fact it almost guaranteed given the number of units sold that this will happen. The fact that it’s not been engineered out - have the car...
  12. S

    No power = broken window!

    Recovery cost £270! Hoping that the window is under warranty- had to leave it with them as it’s not drivable. Will be fixed by Tueday
  13. S

    No power = broken window!

    Would never normally use the buffer. But my options this morning were not great Don’t travel? But important appointment and car range indicates there and back within the range (though tight) and could then charge when back. Also I checked public charger availability and Zap showed 6 all...
  14. S

    No power = broken window!

    Going to be going some research into the charger. Worried about how long Tesla will take to fix it and how much it will cost. An expensive day…
  15. S

    No power = broken window!

    I have had better days
  16. S

    No power = broken window!

    A series of unfortunate events….. Overnight the wall charger had a software update and didn’t charge the car = only 46 miles left. Needed 30 this morning - so thought it would be OK. By the time I got to the destination (15 miles) only had 12 left. Local chargers were faulty. Home was the...
  17. S

    Superchargers data accuracy?

    Hello all, Over a month into Tesla ownership (Model Y long range) and used a 250kw Supercharger at the weekend. The car was about 15% when plugged in and over the course of a relatively quick spot of food returned to find the car 99% full - amazingly quick (normally set the car to a max change...
  18. S

    Wiki Everything you wanted to know about Intelligent Octopus But Were Afraid To Ask

    Hadn’t thought about this. Does this mean if a friend / family are around they cannot charge?
  19. S

    Wiki Everything you wanted to know about Intelligent Octopus But Were Afraid To Ask

    OK. Will try and plug in today and see how it goes…
  20. S

    Wiki Everything you wanted to know about Intelligent Octopus But Were Afraid To Ask

    Hello I am trying to sign up for this and have got to the point where it tells me to download the app, do a test charge and it should switch across. However the instructions say head to the 'device' tab on the app and follow the instructions.....unless I am missing something I cannot find the...
  21. S

    Q3 collections, new owners tales and experiences

    What are peoples experience with range and removing the trims? And also - in the basic version, what level of driver aids should work? At the moment I can only seem to get active cruise control - no lane assist etc? If this correct or it is user error? Would love to ‘try‘ some of the more...
  22. S

    Q3 collections, new owners tales and experiences

    Thanks... Didn't realise that - I may have been reading some US content and misunderstood. The rear carpet is on the bottom sill, and its the rear windows that have the laminated glass - these were two things that I'd read were new changes, but this may have been for US market by the sounds of...
  23. S

    Q3 collections, new owners tales and experiences

    A couple of weeks in to the Model Y now (previously an iPace driver) and thoughts are as follows: :) Range Charging infrastructure Storage space (boot is massive!) Passenger space Equipment levels (pano roof, rear heated seats etc are normally expensive add-ons) Drivability - after the iPace...
  24. S

    Some Newbie questions…

    It’s definitely firmer, but have the 19s on the Tesla and had 20s on the iPace. Reviews about the “crashy” ride were a concern - but a short test drive seems to indicate it was OK. I have mostly driven hard suspension cars (M Sport BMWs etc) so at the moment it’s not quite as good but good...
  25. S

    Some Newbie questions…

    Thanks for the responses so far - the forum is a brilliant source of information. The car does so much right (performance, handling, range, charging, navigation system, level of spec etc) but the one area I really expected it to be amazing was the UI and tech side. When I was doing a pro/con...
  26. S

    Some Newbie questions…

    Hello all, Recently moved to a Tesla Model Y after 3 happy years in the Jaguar iPace - and whilst there are lots of things I like about the Tesla the UI is one that I am still getting used to and have a few questions that I wondered if people could help with (Not sure if its a functionality...
  27. S

    Roof racks and boot liners…

    Sorry……the one at the back aka the trunk.
  28. S

    Roof racks and boot liners…

    Taken delivery of a Model Y this week. Looking for advice on best suppliers of a rubber boot liner and roof bars. I currently have a Thule roof system with the “feet” pack for my last car (iPace) - can you get Tesla feet for a Thule system? Are their 3rd party bars people would recommend - a...
  29. S

    A new member of the Tesla owners club…

    Hello all, We have taken delivery of our first Tesla this week - a UK 72 plate Model Y in the standard white/black/19” wheels guise. After some research around ordering time, was pleasantly surprised to see it arrive with a parcel shelf (that has a nest folding functionality). This is our...
  30. S

    Model Y Parcel Shelf

    Hello all Just placed an order to lease a Model Y after a bit of deliberation. One point I am not sure on is doe the latest UK models come with a parcel shelf or not? Seems an odd omission on a hatchback car - especially at a £50k+ price range? Andrew
  31. S

    Spotify - Tesla Account or Premium Account

    Hello all - just placed an order for a Model Y which should arrive in about 8-10 weeks. Have currently got the Jaguar iPace which I have had for nearly 3 years which has a good online Spotify functionality (far better than the CarPlay version you get via the iPhone plugged in) and means you...
  32. S

    Hello - new to the forum and looking for opinions...

    You are right about the subjectivity. After (another) back to back visit of the 2 dealerships this lunchtime I have decided to stick with the Jaguar. Cannot get past the fact that I just don't like the Model 3's styling and whilst Jaguar interiors are not in the Audi/Mercedes/BMW class - I...
  33. S

    Hello - new to the forum and looking for opinions...

    Think testing the car seat practicality is a good suggestion. As for the other comments - for every argument I have for the Jaguar, I have a competing thought about the Tesla. Model X is even more ugly for me, and way too expensive (£1200 a month lease). Ideal would be the model S if I could...
  34. S

    Hello - new to the forum and looking for opinions...

    Again thanks. Model S would be perfect, but the leasing costs are c.£1000 per month. The iPace is £620, the Model 3 Performance is £580.
  35. S

    Hello - new to the forum and looking for opinions...

    From spending time on the iPace forums the range in the real world seems to be in the 200-220 winter, and 230-250 in summer. People can get longer with careful driving. However 99% of my journeys will not get close to that in a day so almost irrelevant. I have a toddler, so anything longer...
  36. S

    Hello - new to the forum and looking for opinions...

    Great replies. Some more information / comments: Have test driven both cars. Practicality is mainly referring to the boot opening (hatch v one of the smallest saloon “holes”) Range wise / charging network are a “win” for the Tesla, but my motoring life means that the Jaguar is not really a...
  37. S

    Hello - new to the forum and looking for opinions...

    Hello, Thanks for the replies so far - it wasn’t me that posted elsewhere. I have been on the iPace forums for a while learning about the car ahead of taking delivery - and been on there saying I have doubts ahead of the delivery. It feels like a hard topic to get a balanced view - people get...
  38. S

    Hello - new to the forum and looking for opinions...

    I currently have a Jaguar iPace SE on order (Ceasium Blue, Oyster Grey with Panoramic roof as an option) and am excited about it arriving. A good looking car, premium interior, EV capability that works for my lifestyle, and great performance. I looked at the Model S at the time of ordering and...