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I don't recall Tesla service acting this way on the first Tesla I had, and I have FOR SURE never experienced this on any other car I have ever had (and I've had far too many, just ask my bank, LOL!!) And, to be honest: All I did was to request service on a brand new car. It was not me who...

@ewoodtick I hear you, but this type of process really smells an awful lot like "We are going to bill you just because we can". There seems to be absolutely no recourse, no leverage for me, the customer. I find their attitude arrogant as hell.

A brief update: I sent a message to Tesla (via the app) asking them to provide a copy of the additional terms and conditions for tires, mentioned in their general warranty. They finally responded, that there are NO additional terms and conditions, other than what I've already read in the...

Mmm no. They should diagnose the issue and THEN if they find that the problem is caused by a bad tire, they should either charge me for the diagnosis, or suggest that I contact the tire manufacturer. Requiring me to authorize work before I can even get an appointment to look at the issue is...

@jjrandorin Yup, that’s the part I have read. I guess it, to me, just sounds like there are additional terms and conditions… somewhere…… @AS9.9. No, I didn’t. Like I mentioned in the original post, I felt the vibration almost immediately when I got the car, but thought “No, I don’t want to...

@jjrandorin I hear you…. But it’s pretty hard to comply with a policy not known to exist. Does anyone have a copy of Tesla’s tire warranty terms and conditions?

on 5/25, I took delivery of a new 2023 Model 3 Performance. To celebrate this, I took the car on a road trip the following weekend. I almost immediately noticed a vibration in the steering wheel under certain circumstances ano when I got home, I requested service via the Tesla app. Tesla’s...

I was in touch with Tesla support on 2/23 and I got a new software update yesterday. I don't believe the update was a result of my contact with Tesla support, but instead a regularly scheduled update.

The person at Tesla I chatted and emailed with was not at all flexible. However: Today my car downloaded and installed a new software version and the issue is gone, just like others report in this thread.

The backup camera and the blind spot cameras suffer from this on my car, intermittently. I have rebooted the car a couple of times and nothing has changed, Version 2022.4.5

Add me to the list of M3 customers who had their windshield replaced and now has an AC which will only blow up. I have requested a service appointment but it looks like I have to wait a full month until they have time to see me. Not ok.

Count me in as one of the Tesla customers who used to use the "Show tire pressure" command often and who no longer is able to do this.

No new update here in Orange County, CA as of 3/7

My previous car was a 2018 Audi S5 Sportback, so that's my basis for comparing. I like my 2020 Model 3 Performance on the 20 in rims MUCH better than the Audi in terms of the ride characteristics. So far, I have not once felt that the M3 was uncomfortable. Firm? Yes. Controlled? Yes. Does it...

What an interesting thread this has become. I'm learning a LOT. I've played with various driving styles to learn how I need to drive if I want to get the EPA rated range. In my (very much) layman's view, it sure seems like I need to mostly cruise on level ground and not use heat very much, not...

Thanks for confirming what I thought. My car is a long range performance. I have scheduled mobile service to come out and have a look at it.

Hi everyone, Loving my '3, but have a question: Is the passenger side vanity mirror supposed to be illuminated? The driver's side vanity mirror is....

Thanks everyone. Another question: Who uses their solar system to charge their Tesla's? After I got my Tesla, my daily use (on high mileage days) sits at about 53 kwh and that's on a cool SoCal winter day. If I was to try and size a system to be able to handle a "worst case" / highest usage...

Not sure I understand what this tool tells me..... I'm trying to understand what, if any, appreciation my home might experience if I was to install solar. I *think* the tool you mention shows me how much money I can "make" by making my own power?

Hi everyone, I'm considering installing a solar system. I love the idea of true energy Independence and super low carbon footprint. My question to those of you who have done it is: Did you find that the value of your home appreciated equally, or more, than the money you spent purchasing the...

I'm on the 50.5 version and voice commands were really terrible today, during the afternoon in southern Orange County, CA

I got mine, and am enjoying the heck out of it :-D The order-to-delivery process still needs significant work, but the car is amazing. I can't stop driving it.

Does making calls and answering calls, hands-free, work? What happens if you play music from the phone? Do you hear it through the car's speakers? If so, then your phone is already connected via Bluetooth. If this is the case, then the issue with your calendar is probably related to something...

Jeez, now I can't help but wonder why the battery management system is "confused" about this.... If I understand your post correctly, the BMS simply thinks my battery has less capacity that it should...?

Hi everyone, Thanks very much for all your insight. I learned a few things from reading your responses, so that's a good thing :-) My assumption, when I started this thread, was that the battery gauge on the main screen might be simply showing the battery state of charge or "how much is in...

In no, I haven’t applied that update yet

I spoke with tesla customer service earlier today. They told me that the range shown after a full charge is based on my driving habits. Given the cold-ish weather here in "The OC" and my driving habits, I now better understand why it's not showing 310 miles of range at full charge.

Hmmm, my concern is not what happens to the battery over time. My car is less than 5 days old

Hi everyone, Probably a n00b question, but I *AM* a Tesla newbie so here goes: (I did do a bit of searching but didn't really find this particular question) I charged my M3 Performance to 100% at home overnight. The car says it's fully charged, and that range now is 293 miles. I believe...

I suppose it all depends on what kind of experience you want....? Do you want to experience the AP / FSD? then the freeway is probably the better option. If, on the other hand, you want to enjoy the handling and performance of your M3, then I'd opt for the more winding road and drive the car...

Well this afternoon, the voice commands in my car seem to be working MUCH better than yesterday. Myhunch is that there may have been a back-end / cloud compute issue affecting the processing of the voice commands. If it keeps working as well as it does today then I'll be happy camper. Now...

I will do some more testing this weekend, but it looks like voice commands only work at low speeds. On the freeway, it seems like my car simply can't separate my voice from the (actually delightfully low) background / tire noise.

Hi everyone, I'm learning to use the new voice controlled text message send / receive in the most recent software update. One thing seems missing: Is there any kind of visual notification that I have one or more unread messages?

Picked up my white w. black interior Model 3 Performance today at 3. The car is amazing. Just amazing. I still maintain that Tesla needs to take MUCH better care of their customers during the wait in between order and delivery, but man, what a car. Not only is not stupid-bonkers-scary-crazy...

Curious: What was your order date?

I'm supposed to take delivery in Costa Mesa

This. So much this.

It doesn't exist. -That's the reason we all are stuck with Tesla's horrible order-to-delivery customer experience

Hopefully within the next 2 - 3 years this will change :-)

I respect your opinion, but I will be LIVVID if Tesla fails to deliver on the commitment which I PAID FOR (Delivery before EOY). The cars merits (of which there are many) aside, Tesla is only getting away with this super frustrating customer experience because there is no viable competition...

My delivery was supposed to be today at 12:30 They called 2 hours ago to let me know my car is stuck on it's carrier somewhere. I've been rescheduled to tomorrow at 3 PM. As pissed off as I am, even Tesla can't be blamed for weather conditions. They *can* however, in my opinion, be blamed...

Sadly, it looks like it will / does.

I just got a call from Costa Mesa Delivery. The truck which has my car, is stuck somewhere and my delivery today has been cancelled and rescheduled for tomorrow.

As much as I like their cars, and as much as I applaud Tesla for their HUGE efforts towards making EV's much more main stream..... The customer experience from order to delivery is HORRIBLE. Within the next few years, I believe we will see a lot of the "legacy" automakers offer EV's. When that...

My order date is 11/29

All of a sudden, with no text, email or any other warning, I HAVE A VIN!!!!!!! VIN!!!!!!! Looks like I am all set to take delivery on Thursday

Here's another thing I can't understand about how Tesla conducts themselves: I received an email some days ago, describing how they had certain cars available for "immediate delivery". When I chatted with a Tesla rep (who was uninformed AND arrogant, quite the combination) I found out that the...

My order date is 11/29 and yesterday morning I received a test asking me to pick a tentative delivery date and time, which they then "may" reschedule. No VIN as of yet though.

Thanks for your replies everyone, super helpful.

Hi everybody, I have an M3 Performance on order and the wait is...... challenging.... LOL I opted to not spend 7 grand on full self drive capability. I may add it in the future, but not for now. With that in mind, what other features, outside of navigation on autopilot, will I miss? (if there...