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I personally think this is absurd. Considering how bad is their QC, now if you missed a paint chip/defect and walk away with the delivery and then realize there is a paint chip later on this is on you? Yes I admit there are people who will abuse the 7 days return policy but I think that's only...

Thanks guys, will cancel my insurance claim. Didn't know it's going to be that cheap :D

Had a collision with an object lying on freeway, couldn't avoid it completely in time since there are two cars in front of me blocking my view. The right side of the car have the covering plate fall off. I have insurance with Tesla and I reported it. But after second thought, my deductible is...

Similar thing happened to me only that it was paint issue. After contacting several tesla representatives and managers, I've gave up on them. Hate to admit but it's really sucks. I do hope you could get Tesla to fix it for you though.

Tesla needs to learn a hard lesson.

That's my expectation on Tesla too. I felt like this is no longer the case. The text I got from the representative was pretty rough, won't say rude but not friendly at all. It's like they are tired of entertaining me with inquiry and request.

Yes i know there would be trouble just expect Tesla would do better to fix it instead of where I am. But yeah...i would still buy it again.

My Taptes wireless charger is on the way. There isn't anything wrong with the unit but rather i think it is a design flaw that it won't work with some phone with case. So yeah, i think it is a design flaw.

Just figure I should share this. Berkeley is not willing to fix it for me either, not that I'm surprised. I attached a screenshot of text message from Tesla. I also attached a summary of all my problems and solution of each one of them. For those future owner that haven't take delivery...

Will do.

Thanks for the info, was original thinking about Fremont but since you recommended Berkeley I will give it a try.

Yeah i don't have much hope either. But figure I should at least try.

I might schedule another service appointment at another service center and see i got better luck there.

No idea who to contact.. Was hoping someone in the forum could help me out with a contact or person to reach out to.

I did complaint to the manager about the touch up but no one give a *sugar*..

Factory advisor, service team and two manager at dublin all refuse to fix the paint for me. Although the service team do agreed to do a courtesy touch up for me but the result wasn't really satisfying.. See attachment for the touch up they did. I know it's a touch up, but i recently found out...

Not really surprise. They really need to get their QC done right.

It's been a month since my delivery of AWD long range model y. I didn't realize there is a 7 days policy on paint issue and Tesla is not fixing it except do a lousy courtesy touch up that i'm not happy with. The car also came with a list of issues that shouldn't really happen on a new car let...

Do you have a link to that piece/bottom lid replacement? I tried your method and it does holding charge.

Mine wont even charge the phone sometime. Handed in my model y for service now but according the tesla they won't fix this until later. What I'm afraid is it's not a defective unit but instead bad design on the wireless charger instead. Like the coil is too small, or it won't work when you have...

One of the member from this forum (Freds88) contacted me directly and told me one of the advisor at dublin service center might help me out. Hopefully things will go in my way. Despite the issue I'm having it's really nice to have a Tesla community that could talk to and share experience :)

The reason i waited that long was hoping to save me multiple trip to the service center. But yeah you got a point.

No, unfortunately I only discovered the paint issue like last week. I think at this point, they won't cover the repair fee. Maybe I could call off the repair on paint and ask them for a free touch up kit although I won't bet my money on that either.

Yeah, one of the reason is because I still love and want to support Tesla. However I can't guaranteed I will still keep my cool if Tesla continue to do such things to me. I have my tesla solar roof scheduled to install sometime this year. Finger crossed, it will be a better experience. When I...

I heard many other people stories that are more screwed than me. Although I hate the fact that this happens to me but it's nothing that I can't live with. I have like 6-7 problems for this upcoming appointment, most of them are nothing major. The paint issue on the side panel is small, that's...

It's alright :) Thanks for your offer though. At this point, i probably will just buy a touch up kit for the paint issue and hope they wouldn't charge me for other issues.

im close to dublin & fremont factory.

Just got email back from factory delivery advisor and he is telling me to consult with the service team while service team tells me the same thing to consult with delivery advisor. Just...great isn't it...

Honestly I don't really want to make a fuss on this. If they won't pay for it, I might probably just pay for myself or let it pass since it's not too significant. But really I am disappointed, been a tesla fan boys and keep defending tesla from my friends and family.

I've been admiring and wanting a tesla for years. Now that I've finally got my hand on my model y - my first tesla, I've been disappointed today after discovering I will need to pay out of pocket for a service appointment. So I took delivery around May 18th, and I've been writing down all the...

Just got my model y delivered to my house. No big issue on paint maybe i wasn't picky. But got couple tiny issue: 1) Charge port stucked, having a hard time finding the manual release pull. Not a fan of cracking the panel open just to find it. I also end up breaking the pull cable. Think the...

Unfortunately my rate remains at 2.99%. Maybe because I signed the loan agreement.

Nope, no FSD Some far the experience is like roller coaster though. Here's the full story. Got a text saturday said delivery in 2-4 days, then later on appointment fixed at May 19th. Still saturday, Tesla representative reached out when making final payment and told me might get a better rate...

Not sure if it's new but it end with 5544.

Jumped ship from RWD couple weeks ago and just received sms and assigned a vin. Expecting May 19th, 2020. Black interior, pear white color AWD with 19" gemini wheel. I'm getting excited but at the same time feel like this is not a good timing. Well, i guess you won't know when is the best...

Good for you, i jumped ship like a month ago and i have to pay the price difference.

Finally! Do tell us what they say.

My credit report is telling me I got an inquiry and the bank is the one tesla suggested for my tesla loan. I don't think they are delivering my car, but rather they might lock my loan ahead of delivery before the market is even worst? I don't know...i simply saying it out loud.

Can we still change the design at this point after submitting the delivery information?

Just confirmed, it is indeed 2.75 except there is a glitch in their website.

There is a change in the website and I was able to submit my delivery address and payment method as a loan etc despite I reserved a RWD. The final rate of my loan was 2.75%.. Surprise..

Yeah, it gets my hope up for a second but then I realized it happened before.

Not sure if it's a glitch again but when I log into my account just now it's asking for my address and payment method. I did complete everything on the website.

Seems the edit design is bugged now. Tried to change to AWD but the price and range is all mess up.... I'm starting to lose hope in RWD. My car lease is going to finish in Dec 2020 so i need a car before that. I don't think they would produce RWD and even they would I don't think it's going to...

It shows 2.99% on ordering a new model y on my end. Not sure if it has anything to do with location or new vs used.

From Tesla. You can't do it now but before I go into my account and click edit design and see the rate dropped to 2.99%.

It was 3.5% before and then it went down to 3.25% and it's 2.99% now. Wonder if it will ever go down to 2.5%?

I'm really tempting to upgrade but I will give them couple mode days and hopefully they can reach out and let us know what's gonna happen to RWD.

Please let us know when you receive delivery notification. Not knowing what's gonna happen and when will be the delivery is they ever produce RWD is a pain. I'm almost give up and trying to upgrade to AWD but can't justify the cost for something i don't need.