I've been admiring and wanting a tesla for years.
Now that I've finally got my hand on my model y - my first tesla, I've been disappointed today after discovering I will need to pay out of pocket for a service appointment.
So I took delivery around May 18th, and I've been writing down all the problems that I discovered and finally scheduled an appointment to fix them all hoping to prevent multiple trip to the service center.
One of the problems is I have paint issue.
However the representative told me they will not honor this since it's been more than 7 days since delivery and I will have to pay out of pocket...
First of all, no one really tell me there is a deadline on paint issue.
It may have been listed some where in contract but I just don't know...
Second, why should I pay for someone else mistake just because I didn't report it within 7 days of delivery?
Honestly i'm disappointed and a little piss to hear that.
I'm originally ordered a RWD and have to convert to AWD and pay for the extra due to no news regarding the RWD.
I hate they didn't give us an update and keep stalling.
And now I might even have to pay for paint issue that wasn't caused by me?
I still love my model y although I do have some complaints about the car here and there.
Contacted factory delivery advisor per the representative and hoping they can make this right...
Now that I've finally got my hand on my model y - my first tesla, I've been disappointed today after discovering I will need to pay out of pocket for a service appointment.
So I took delivery around May 18th, and I've been writing down all the problems that I discovered and finally scheduled an appointment to fix them all hoping to prevent multiple trip to the service center.
One of the problems is I have paint issue.
However the representative told me they will not honor this since it's been more than 7 days since delivery and I will have to pay out of pocket...
First of all, no one really tell me there is a deadline on paint issue.
It may have been listed some where in contract but I just don't know...
Second, why should I pay for someone else mistake just because I didn't report it within 7 days of delivery?
Honestly i'm disappointed and a little piss to hear that.
I'm originally ordered a RWD and have to convert to AWD and pay for the extra due to no news regarding the RWD.
I hate they didn't give us an update and keep stalling.
And now I might even have to pay for paint issue that wasn't caused by me?
I still love my model y although I do have some complaints about the car here and there.
Contacted factory delivery advisor per the representative and hoping they can make this right...