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Thanks! I had gone into the app a couple of times and uploaded a picture of the error message, but hadn’t selected a date to start the process. I needed to think about when I could actually make the drive if Mobile Service was not available. Went into the app today to follow your advice and...

I have a 2020 MRLR which just reported the front left turn signal not working. When opening the Service section of the app, I only see a choice between Halifax and Quebec City. Is this something that Mobile Service will not handle? I don’t see Mobile Service coming up in the app. It will be...

I have a 2022 MYP and a 2020 MYLR, and was curious about the ground clearance, as I heard the MYP was lower. While this might not be the best test, I measured the ground clearance to the lowest point of the body wheel well (not the mud flaps) from a flat concrete floor with the cars side by...

I picked up my 2022 MYP at the end of March (same colour) and agree with everything you write. I still have my 2020 MYLR (June build) and even though I have had no problems (other than an affinity for nails in tires), the new car rides and looks quite a bit better with many improvements. My...

I agree with some of your concerns: my 2020 MYLR has very thin paint and did not come with front mud flaps or rear fender PPF (my fenders got sandblasted the first winter). It now has some cabin rattles, but I don’t get headaches or have had any cases of hydroplaning. I have had about 2 cases...

I just bought my second MY; we still have our 2020 MYLR but my wife and I have decided to completely go electric. The MY is not perfect, but I feel Tesla has the best overall solution right now, from over the air updates to the fantastic supercharger network. And the 2022 model is vastly...

I received the complimentary offer on February 02 but the code did not work for me. I retried it February 09 and it worked. I had already bought the mudflaps and rear fender PPF from Tesla after my first winter when the rear fenders got sandblasted. I’ll need to redo the rear fender PPF at some...

That is great news! Re are relocating to Saint John, so I assume the Moncton tech would handle any service calls in our area. We have a 2020 MYLR and it has been trouble free (except for some internal rattles). We had the brakes serviced before the move. We just added a 2022 MYP to replace our...

I am moving to New Brunswick next month and wanted to ask what Tesla owners in the Atlantic provinces do for service needs. I understand that the nearest Tesla SC is in Quebec City. I have heard mention of Rangers; can anyone explain how this works, and what service procedures they may handle?

Hi. I agree the Oakville team is excellent! Last year, they opened the service to me on a Sunday to install a new tire that was punctured on the edge of the tread (a garage had done a temporary repair). Color is midnight silver metallic. Was surprised about the ride on the Michelins as I...

Yes, they were very relaxed about the process. I was let into the car to use as an "office" to review and sign the papers, and left alone for 10 minutes. First thing I did was to check the car had the Ryzen chip! I then checked the interior, glovebox (saw the USB drive), spent quite a bit of...

Picked up my MYP from Oakville today. VIN 382xxx confirmed to have Ryzen chip (was told Lion battery and heated wiper rest were included), but did not verify). Rear fender PPF, front mud flaps and all season tires were installed. No panel gap issues. Only one small surface scratch and a...

I got the same message about express pickup yesterday (2 days before pickup date). Was checking my paperwork last night and noticed the total in the Purchase Agreement was $10 higher than the total if accessed via the account in the Tesla app. The difference comes from the License Fee ($159...

When I was there today, they had numerous cars with their hazards flashing, so perhaps this is used for express pickup. I am bringing payment with me so I hope at least to see the exterior before I give them payment. I'll let you know.

I have a MYP scheduled for pickup next Wednesday at Oakville, and have heard this. I was at Oakville today to speak to someone in Sales to confirm my car has the AMD chip and all-season tires, and he did not mention anything either.

Thought I would add my reservation to the list. Oakville, Ontario. Model Y P, MSM, tow. OD: 23Jan22. EDD Feb 27-Mar27, Feb27-Mar08, then Feb27-Mar05. Delivery scheduled today for Mar02. VIN F382XXX. Just confirming if it has the AMD Ryzen.

I did something similar. I had my electrician install a NEMA 14-50 outlet just inside the garage, where I hang the Mobile Connector. The cord goes under the garage door and hangs in a holster attached to the wall, which keeps water out of the connector end. I set the garage door mechanism to...

I did a similar trip in a MY LR from Toronto (Burlington) to Halifax at the beginning of August, which was similar in length (5,156 km). We just used superchargers and the cost was $247 (excluding the initial charge at home). The supercharger network was excellent. We only had to wait briefly...

In my experience, these door panels can be quite expensive. I had a small indent in my rear passenger door from some items I was taking to the dump and called Tesla to get an estimate. They quoted just over $900 CDN installed, so I declined.

I paid $463 CA to Tesla for a new tire that was damaged by a screw in the shoulder of the tire (non-repairable area). My local tire company could not find a replacement. The local Tesla SC called me in to repair it on a Saturday when their service center is not normally open!

I ordered the blue and love the color. We have had a couple of red cars and our other car is black, which I regret, as it is difficult to keep clean. I wish I had ordered the white interior though! One issue with my car paint though, is that I seem to attract more stone chips than any other...

I have a 2016 RX350 F Sport and a 2020 MY. The Lexus drives like a boat and floats over pavement disturbances whereas the Tesla lets you feel the road (literally). The Lexus Safety System uses the "pong" version of lane-centering (bouncing from one lane marking to the other) whereas the Tesla...

With the warmer weather, I just had a closer look at the inside rear fenders on my 9-month old MY and it looks like they have been sandblasted (which they probably were)! Hundreds of small white flecks in the blue paint is the primer showing through, and several larger chips right down to the...

Only had the MY 2 months and I picked up a screw on the inside shoulder of a rear tire. Took it to my local tire shop and they tried to plug it but could not feel any steel belts with the needle so I knew the tire had to be replaced. Booked a service appointment with the Tesla app and they...

New MY owner here. Ontario is moving from the current fixed billing of 12.8 cents/kWhr back to Time of Use (TOU) billing in November, but is giving the option to switch to 2-tiered billing. Houses on TOU previously will automatically go on TOU, with rates of 10.5, 15 and 21.7 cents/kWhr...

My tire shop said the same: Ice-X Snow not available until January. They are only available now in Ontario in smaller wheel sizes. I prefer Michelin so I went with the Pilot PA4 tires. I also bought the Replika R241's (19x9, with +45 offset, as I did not want to change from the standard...