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This looks like a great app and I learned about it just as I was getting to install Powerwall Dashboard. Can anyone that is familiar with both apps tell me how they compare? As a native Windows app, using Companion is much more appealing to me because it's a lot easier to get it going. Whereas...

I have four strings on my solar roof and they are wired parallel in two pairs. I've known this for awhile but never knew there were any downsides to this. But perusing through some threads, it sounds like there are downsides. The ones I've seen discussed are reduced production due to shade and...

In your example, at 20% you don't draw anything from the grid and you send a lot less than if you set your reserve tot 100%. At 100% you draw and send much more, but the cost to you is the same. So why not leave it at 100% so you can have the backup reserve? Is your goal to have greater...

I'm on a flat rate plan and wonder if it makes any difference what I set my backup reserve to? Before I had PTO I would set the reserve very low so that I would import as little as possible. But after I got PTO I set the backup reserve to 100% because I figured it doesn't make a difference what...

I have an access point less than three feet from the gateway so that's definitely not the problem here. But I seriously doubt that user's conclusion is correct. If so, we would all have dropouts like this every time our internet went down or we had to reboot our router or modems. Besides...

Looks like you are getting the full 11.4 kW and more than 7x your rated output (which Tesla told me is the high end). Lucky you.

One of those threads is from me. And I now know not to expect 11.3 kW. However, when I am only getting 8 kW on a cloudless, sunny, summer day, that's a full 30% below what my system is rated for. Maybe that is just how it's going to be for me but that seems like a lot. Anyway, I called support...

Thanks for sharing that. I don't have the dropouts on my powerwall graph that you have but I have PW+ so I'll call PW support and hope some troubleshooting will identify the problem before Tier 2 gets back to me.

I called Tesla support about a couple of issues. One is being sent to Tier 2. The other was answered, but I think incorrectly. The other issue is that my system is rated for 11.3 kW but I usually top out between 8-8.5. This is what my production on a typical sunny day looks like for me. The...

It sounds like the issues you have don't necessarily have to do with powerwall (unless you consider the PW+ inverter part of the PW) but PW support was the most helpful. I don't think my powerwalls are the cause of my problems (unless it's the inverters) because I keep my powerwalls at 100% and...

I called today and the person I talked to could see there was an issue but she couldn't diagnose it. She created a ticket and escalated to tier 2. She said they'll get back to me with whatever the issue is in 10-14 days. And then who knows how long it will be for any necessary repairs. She said...

Nope! Not back to normal, I didn't look carefully enough. Something is still very wrong today. In the morning it looks like I was not producing at full capacity, just like yesterday. Then I suddenly dropped to zero production for a period and then it surged back to normal. It's almost like...

So today my production looks like it is back to normal and I didn't do anything. Still gonna call Tesla to see if they can identify what the heck happened yesterday. If something is failing hopefully they can confirm it and order whatever I need before it goes totally kaput and I have a...

I have two PW+

I have a solar roof and this is what my typical production looks like on a sunny day. But this was my production today. Same type of sunny day and the curve looks identical but look at the solar generation and power production numbers! What in the world happened? Any ideas? Something is very...

Right, but what if you are producing enough solar that you never need to need to take more power than you give? If I export 1000kwh but only import 950kwh what difference does it make how much credit I have? If I export at a higher rate than I import I don't get to pocket the difference. In...

What if you could zero your electric bill in self powered mode simply by exporting excess solar power? Wouldn't that actually result in fewer charge/discharge cycles? And with less headache, just set it and forget it. But with arbitrage you are forcing the batteries to discharge/charge every day...

Are you guys saying that if I can't get Tesla to turn the setting on in the app, that I can still turn it on but I just won't see it turned on in the app?

No, that's why I was asking. But @Red_DS is with LADWP and has the option so I am going to call on Monday and see if I can get it enabled. It might be easier said than done because just getting them to enable "permission to export" after I got PTO was a challenge, and that one is obvious.

What is an NBC? I'm also thinking I might be better off operating in self powered mode but no idea what NCS's are.

I'm on NEM 2 but TOU is not required with LADWP. Based on my production/usage pre-PTO I'm not convinced switching to TOU will be advantageous for me without some interesting combination of grid charging and PW exporting. Lots of homework for me to do, but first need to figure out if I am allowed...

I apologize if this has been answered but this megathread is just too long to completely digest. I did get through about ten pages though! I am in LADWP (Los Angeles) and trying to figure out if I should have the "Energy Exports" option. I tried searching the thread for LADWP and got no hits. I...

Thanks for all that. Sounds like it's not a simple as I thought and I've got some research to do. But regardless of what settings I have in the app, after Tesla makes the change to allow exports, they will automatically happen when I am overproducing, correct? I don't have to do anything to...

Mine is already on, but I can't send excess power to the grid which is the main benefit of PTO for me. What's the process for making that happen? How do I get my app to accurately reflect the power I send upstream and then apply that against my usage when I use it? And how do I get my system...

I already got the PTO confirmation email. Can anyone clue me in on what next steps are? I want to be on top of this and make sure things keep progressing without delays. Everyone talks about PTO but then what?

I don't know how big of a topic PTO is these days but I remember a time when many threads were about PTO delays (or maybe that was on Reddit, I don't recall). Anyway, I'm in Los Angeles with LADWP and it took one week. So it can theoretically be that fast. Back story is that I was holding back...

Are you saying my curve is mild based on the first photo or the second one? I don't think the first one is mild at all. I probably shouldn't have included the second photo since it looks more mild there because I couldn't hold the level perfectly straight in the center of the tile. But if you...

Upon the completion of my solar roof installation, I wasn't completely happy with the way it looked. My tiles weren't perfectly flat across my roof. I was told that the undulations were due to my house and its structure not being straight. This was even though they installed new plywood before...

I tried with two different toners. I also tried with a network cable not connected to anything and it worked on that, I didn't even need to go into the yard. It's just occurring with the wires running through my walls/ceiling.

This was happening at night.

I have a ton of low voltage wiring throughout my house and much of it is still un-traced and unlabeled. I have always been able to use toners to trace wires as I needed to use them. But this week I tried to trace some wires and it was impossible. Even when I put the probe a few inches down from...

Thank you for sharing your experience. At one point Tesla suggested that they would reimburse me for the cost of repairs. My response was that THEY needed to arrange for the repairs since my time is valuable and I don't think they are going to reimburse me for the time I'll need to find someone...

Today when I tried to call Tesla I got a recording that instructed me to go to the website for chat because phone support isn't available anymore. This even happened when entered my original project advisor's phone extension. Say what now? Is there no longer a number I can call to reach...

" "Estimated energy produced: 16,577 kWh /yr" Sound right?

This is how I'm sure Tesla handles performance problems and it's the scenario I am most trying to avoid. However, thanks to the help of the people here I'm not too worried about under-performing anymore. The other concern is getting them to cover damage that happened during installation...

I think I'm getting the gist of all this so I hope these are my last noob questions. When trying to compare the actual performance of my system to the expected performance of my system, neither the rated 11.3 kW nor expected 9.97 kW are useful numbers because those only represent instantaneous...

This thread seems chock full of horror stories, which is kind of the point of this thread. So I'm wondering if these are anomalies or if this is what everyone should expect? I'm in Los Angeles (DWP), does anyone have recent experience about how long it took to get PTO after making payment? Any...

I was advised to ask a question from another thread here. Sounds like there are a lot of complaints about customer service here, which I guess is the point of this entire thread. I had so many problems during install that Tesla actually agreed to increase the size of my solar roof system as a...

My question isn't about how long it will take to get PTO after I pay (although I do care about this so thanks for the link). My question is how responsive is Tesla to fixing issues after you've paid in full. I guess you can take PTO out of the equation, that first post was TMI and all the PTO...

Not sure if I'll have any success, but before I pay I'm going to try to get them to commit to some amount of time by which they will file the PTO paperwork. Any insight as to how long is reasonable? And then how I can confirm when it was actually filed? Can't thank you both enough for digging...

The peak out? Not following you, out to where? It does seem impressive, but why is this such an outlier? I added another day's data to the post above, for comparison. Seems like on this second day I should have been able to produce more than I did on the first day because there was nothing...

100% true. I just posted my drawings above. Lucky for me all my tiles are pointing in the same direction and have the same pitch so I have fewer variables than most. I passed final inspection and got the OK from the electric company for PTO. But Tesla will not turn on PTO without payment...

Scrolling through my app history, I found a day where I had 11 KW power production. It is an outlier. What does this circled number mean? I always thought it represented the highest instant peak production number I hit for that day, but now I'm thinking this is the total solar power I produced...

Sorry, I don't have an electronic version to grab nice screenshots so I attached photos of all the relevant pages.

I have another thread going where I'm trying to figure out if there are any production issues with my system, and it seems like that's going to be harder to figure out than I thought. Meanwhile, Tesla has been bugging me to pay and get my PTO. I want PTO so I can start sending power to the grid...

This is from an email last week. "Your solar system does not yet have permission to operate or be fully activated, the solar system will not produce the 11 KW until we receive permission to operate from the utility company." According to that, they are throttling me and it has nothing to do...

I am learning that peak production is not such an important variable. But before I knew this, when I complained to Tesla that my peak production was not as high as I expected, they told me that it was because I didn't have PTO and that after PTO my peak production would go up. As irrelevant as...

I am inquiring about two separate things but you got the second question wrong. The second question is not "Is it possible for my production to increase after pto on a tesla system?" The second question is: Is it possible for my PEAK production to increase after pto on a tesla system? So...

The truly pressing question is if there is any truth to Tesla telling me that my peak production will increase after PTO? It makes sense that my production is capped if my batteries are at 100% (I have one PW and two PW+) because I can't export. But if my batteries are at 50% is it possible that...

I *was* basing this on what the Tesla employee who was here at my inspection told me a few weeks ago. He said that I should be able to generate 11.3 kW. But perhaps this was wrong. Looking at a previous email exchange with Tesla I found this "we installed 158 SR tiles at 72 watts a tile, 158 x...