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Hi all, Thanks for the various notes I received about our comment in the recent shareholder letter regarding delivery timing of 40 kWh battery cars. The confusion is my fault. When I reviewed the shareholder letter, I read the portions related to my area and not the final summary at the...

Hi all, I've kept quiet for 23 pages, but I simply can't any longer. This has been a very challenging week. At the beginning of the week it felt a lot like David vs Goliath... but then something happened that changed everything. Something that was very moving and pushed us forward despite...

Hi Liz, I just heard about this. So sorry this happened. We will ABSOLUTELY take care of this. I have asked for pictures. Let me look at the pictures and get back to you. We will absolutely get you a new car as needed. Let me see the pictures and get back to you. GeorgeB

Hi felixtb, We don't view 3-phase charging as a pricing issue. However, just to clarify, European Model S will have the ability to 3-phase charge. GeorgeB

Hello everyone up north... Model S is now fully certified by Transport Canada :) Just thought that might warm you up before the weekend!!! GeorgeB

Hi everyone, I know I do not have the right to post this, but I will anyway. The screens behind this password are behind a password for a reason. These diagnostic screens contain information that is not meant to be public. These screens are accessible in the car to help our technicians help...

Hello Canada! Look what I saw Sunday at the factory when I was walking around... Check out the flag on the passenger side visor :) This is the first of many coming out of the factory every day now. I thought this might make our friends north of the border smile!!! GeorgeB

Hi David-El, Thanks for the nice words. No, this issue will not turn me off regarding the Bulletin Board. My response to this issue was just to make sure everyone knew the facts and the truth. While it may or may not seem that way at times, that is always my goal. GeorgeB

Hi everyone, There seems to be a bit of confusion surrounding this issue...and I always believe it is best to assess a situation with facts. 1) The current 19" wheels were available as a no cost option from day one in the Performance Package. They did not become an option at a later...

Hi everyone, One of the most frequent requests we get is for "more information," not necessarily on a particular issue, but across a wide range of issues. It turns out that many of you have the same questions on the same subjects at the same time and we've been trying to figure out a way to...

This post is all about Canada... General Production reservation holders in Canada will start hearing from us around the end of the month to start configuring their car. GeorgeB

Hi everyone, Thanks for the feedback. Those of you who know me understand how seriously I take things like this. We go to great lengths to hire great people in our stores. Yes, we have an HR department who does recruiting for us, but after interviewing with an HR recruiter, a store manager...

Hello Canada!!! Just a quick note... I know some of you are wondering if there will be a "Signature Update" coming your way similar to the one in the US several weeks ago? Yep, we will do so shortly. We needed to wait just a little longer to finalize a few things before sending it out. It...

Hello Canada!!! Just a quick note... I know some of you are wondering if there will be a "Signature Update" coming your way similar to the one in the US several weeks ago? Yep, we will do so shortly. We needed to wait just a little longer to finalize a few things before sending it out. It...

Hi everyone, I know the last few months have been quite frustrating surrounding two issues: Model S delivery dates and the sequence of deliveries. Our communication on these two issues has been weak at best. There are reasons for this, but it will only sound like an excuse if I try to...

Supercharging and 60 kWh Model S Orders Unfortunately this situation did not unfold as planned. Everything started out fine, then when dates slipped, we made a decision that I think was the right decision, but wasn't communicated clearly or aggressively enough. Here's what was supposed to...

AnOutsider - We looked at payment thru the touchscreen, but we were concerned that the Supercharger location might not have strong cellular coverage and therefore not connect...and we agree, free is better. Free was always the goal, and is where we ended up. favo - i hate jumping to...

Hi everyone, Let me explain a little further. Mark posted my response to him so I won’t duplicate the post. Thanks Mark, your posting is appreciated. AnOutsider, sorry, but we did not know all the details back in July, nor did we know them two to three weeks ago. The equipment we are using...

Hi everyone, To say there has been ‘a little’ discussion about Joost’s service blog would be putting it lightly. Joost’s blog is about automotive service that takes care of Model S owners everyday, while at the same time highlighting the ability for Model S to have features added, even after...

Hi everyone. I've been watching all the threads about having Model S "true colors" stand up. So yesterday, we photographed all 10 colors of Model S in the same place, in the same lighting, with the same camera, from the same angle. We have posted the images here: Event Gallery | Tesla...

Hi everyone, First of all, thanks to everyone throughout this thread who had faith in us that we were doing the right thing. Your support is always greatly appreciated. So, what’s going on… This thread started as the result of a change to our website specs page and a response from one of...

Hi Dr Chill, I'm glad you got to test drive Model S. My hope is that everyone who gets a Model S loves driving it and can't wait to get behind the wheel everyday. I'm headed to Europe for the next two weeks. My Pearl White, Performance Model S will be waiting for me when I get back... and I...

Completely inaccurate rumor. We would never do this to those who have supported us as long-term Model S Reservation Holders. Never. GeorgeB

Hi everyone. Yes, there is a glitch in the system that sent out the confirmation emails. Sorry for the confusion. Your time has not changed. The auto-email distributor we use is on PDT and the internal program we use is on GMT, and they didn't speak well to each other when they assembled the...

Hi everyone. I thought it might be helpful to provide a quick update. For those with low Model S Signature reservation numbers, you should probably start watching your inbox on Saturday morning Pacific Daylight Time. To clarify a few questions that have surfaced in this thread: - Invitations...

Hey tdelta1000. Got your request for some more shots of the factory. You might want to check out next Tuesday's "Inside Tesla". I think you'll like what you see :) Just arrived in New York for our opening at The Westchester. The store looks great! Hope to see some of you this weekend! GeorgeB

Sometimes I just have to jump in... Here's one of the reasons I work at Tesla. This is my granddaughter at the Santana Row event. My hope is that the world will be a better place for her and all the children in this thread! Thanks for starting this thread Trnsl8r. (I recognize your photo...

Hi everyone... The Black one is the current Santana Row beta. The Red and White ones are newer betas (not the Red one from Geneva or the White one currently on the east coast). The Silver one is coming back from some winter video driving in Minneapolis. Stay tuned...there's more to...

Hello from Amsterdam... I had a great few days at the Geneva Motor Show, then on to the Netherlands for a few meetings. Just a quick note to say thanks to Widodh for the package he put together. It was nicely presented. I know Model S 3-phase charging has been an important issue to many...

Zack is right... This is definitely not the line of an S :)

Widodh is right. The white car in Detroit is the same one from the October event at the factory...the one some of you got to ride in :) GeorgeB

I'm the one who is reviewing your 3-Phase presentation with JB (and others) and attended the September opening in Eindhoven :)

Hi. I'm actually here a lot. I love this forum :) Just thought I'd jump in to clarify a few things. As you might expect, for lots of reasons, I can't participate much, but I do read as much as I can as often as I can... In short, no "Ask George" stickies. Have a great weekend! George

Hi all. strider is exactly right, the wait list will be used to fill slots in the event current Sig Reservation Holders cancel or go to General Production. Lyon, we only plan to do 1,000 and there is no plan to do a Sig Series every year. We WILL NOT bump anyone with a confirmed...