2024 Model X delivery, almost perfect except one paint issue…details inside
Had my delivery appointment yesterday, 2024 Model X LR, ultra red, everything for the most part was perfect, some few scuffs on the rear headliner that were easily removed, also some small glue marks on paint , they took the car in the service bay and were easily removed.
After accepting car and chatting with the manager, who we know well from our previous car and interactions, a few more minutes, I notice a larger, deeper paint defect in the passenger side, quarter panel.
Had manager look at and he called the service manager to assess it as well, and after looking at it, he said he can touch it up with touch up paint, which would not be good permanent fix long term, and recommended that the official Tesla body shop repair it the “right way”. So per manager’s recommendation, he said to leave the car with him because if I take the car home and/or if it has over 100 miles they may not repair it etc. So I left without my new Model X.
I am bummed of course, but want to get this fixed the right way.
Picture attached for reference.
I am a little nervous about having a new car sanded and painted etc! I hope the repaired quarter panel matches and there is no mismatch of paint etc.
Anything I should be assessing after the repair?
Anyone else have paint issues at delivery which had to get repaired by Tesla?
Had my delivery appointment yesterday, 2024 Model X LR, ultra red, everything for the most part was perfect, some few scuffs on the rear headliner that were easily removed, also some small glue marks on paint , they took the car in the service bay and were easily removed.
After accepting car and chatting with the manager, who we know well from our previous car and interactions, a few more minutes, I notice a larger, deeper paint defect in the passenger side, quarter panel.
Had manager look at and he called the service manager to assess it as well, and after looking at it, he said he can touch it up with touch up paint, which would not be good permanent fix long term, and recommended that the official Tesla body shop repair it the “right way”. So per manager’s recommendation, he said to leave the car with him because if I take the car home and/or if it has over 100 miles they may not repair it etc. So I left without my new Model X.
I am bummed of course, but want to get this fixed the right way.
Picture attached for reference.
I am a little nervous about having a new car sanded and painted etc! I hope the repaired quarter panel matches and there is no mismatch of paint etc.
Anything I should be assessing after the repair?
Anyone else have paint issues at delivery which had to get repaired by Tesla?