Had a badly punctured tire in Sek Kong this afternoon. Beyond possibility of repair. Called the service hotline. They offered to send me a service car with a spare tire, which I would have to return within two days. When I told them I would bring the car to their service center on Monday to return the spare and buy a new tire from them, they offered me to send a tow truck and replace my tire with a new one this afternoon. Tow truck arrived almost within the estimated time (45 min), and service center replaced my tire late this afternoon. Try doing this with BMW, Benz, Audi etc. They would have told you "call us on Monday to make an appointment".