AP1 no autosteer

[cachorro]

Good evening my new friends. I bought a used 2016 Tesla Model S - AP1 and the autopilot works for the most part. It doesn’t auto steer when enabled. On the dash, I can see that it detects the lanes.

I took it to Tesla Service and they said that the previous owner painted over the sensors and that it would be about $1,000 to replace all of the sensors. They claimed that was the reason why AP1 wasn’t working. I tried to have my friend walk around it and I could see that the sensors were working all the way around. Also, when I try to park my car in the garage, I can see that the sensors are working.

I even tried to take off all of the paint on the sensors as well. It changed nothing. Does anyone have any suggestions?

 

[KalJoMoS]

What about the front radar, small black rectangular section at the lower grille?

 

[Messagepads]

Does the blue steering wheel appear on the dashboard when you trigger the AP?

 

[cachorro]

Does the blue steering wheel appear on the dashboard when you trigger the AP?

It does not. I see a grayed out steering wheel that disappears and reappears.

 

[cachorro]

What about the front radar, small black rectangular section at the lower grille?

How do I check that?

 

[random155]

It does not. I see a grayed out steering wheel that disappears and reappears.

You can only use autopilot when that steering wheel is grey. It will disappear and re-appear as autopilot is available based on it sensing road lines etc... You activate autopilot and the grey steering wheel turns blue.

 

[KalJoMoS]

How do I check that?

You did mentioned that service noted car’s previous owner have painted front sensors... So if the proximity sensors at front work, then check if that radar is not blocked. Reading your other post it appears that all should be fine with your car’s AP. Does it engage at all if you try to turn it on?

 

[dannycamps]

Stupid question - are you engaging Autopilot by pulling the cruise control stalk towards you twice (car will bing and lane markers in the visualization will turn blue along with the steering wheel icon)? If you don't do that (e.g. if you only move the stalk up or down), it activates standard traffic aware cruise control that will speed up/slow down but won't steer the car.

Also be sure that autosteer is enabled in the setting screen.

I believe the lane guidance/turning is facilitated by the front camera so you want to be sure that area is clean as well.

 

[random155]

Sounds like he activating cruise control but not autopilot?

 

[cachorro]

Oh my goodness! Thank you guys. I was only activating cruise control.
You guys are awesome. Thanks for the help!

 

[random155]

Oh my goodness! Thank you guys. I was only activating cruise control.
You guys are awesome. Thanks for the help!

OMG but Tesla said that someone painted over the sensors and were going to charge you through the roof to have it fixed? What a bunch of scumbags!!!!!!!

 

[cachorro]

OMG but Tesla said that someone painted over the sensors and were going to charge you through the roof to have it fixed? What a bunch of scumbags!!!!!!!

yeah. Plus, I stripped all of the paint off of them and now they’re gray while the rest of my car is white.

 

[Alysashley79]

yeah. Plus, I stripped all of the paint off of them and now they’re gray while the rest of my car is white.

Did Tesla put that diagnosis in writing. If they did you could make a case that the tech was a moron because the first step should have been. Test to see if it does work.

 

[random155]

I don't know why I can't get over this, I can't believe that they wouldnt at least take your car out and see what the issue is... they didnt even try to engage autopilot. I'm blown away. This is why I try to do work on my own cars... scumbag car dealerships and mechanic shops trying to steal money from customers. I'm so glad we could help you out and you weren't the victim of dealership robbery.

 

[cachorro]

Y’all are so awesome!

 

[ragedogg69]

I took it to Tesla Service and they said that the previous owner painted over the sensors and that it would be about $1,000 to replace all of the sensors.

Name and shame this service center!!! I cannot believe they did not do a test drive unless you refused the diagnosis fee? I just cannot comprehend it.

 

[Dborn]

So your car is just out of warranty? No test drive to check your complaint? That is disgusting! I agree with all on here, but i would add, if you have the time, maybe an interview with the service manager at the facility you took it to, and failing that a written complaint to head office. If they dont know, they cant fix!