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I think there's a general bug knocking around that Tesla can;t wake up the car if the car has had a dodgy mobile signal/ Not sure on the specifics but it sounds like once the car sim starts to roam it gets stuck easily and you need to do the scroll wheel reset or visit somewhere with a greaat signal.
Doesn't help much other than to suggest its probably not you, its them
My husbands MY had the same issue this morning when I asked it to defrost (sat on the drive at home connected to wifi), he did go through a dodgy signal area earlier in the week so the car might need a reboot.
I had issues last night where octopus couldn't wake the car to charge overnight. The mobile signal has been rubbish recently, have they changed supplier?
Mine was the same, but as I understand it, if the cars go to sleep, Wi-Fi doesn’t matter, the car requires a text message to wake it up and once awake, the Wi-Fi gets used. The issue I’ve read is the text message isn’t getting through.
Thanks George - that would match our experience. Other-half had to go out and stand by car to get it online - and our area isn’t the greatest mobile signal wise. First time it’s happened (2023.38.6 here last week or two IIRC)
Yes had this recently. Car didn't lock for some reason and couldn't connect to lock it remotely. Thankfully it was on our driveway and in a reasonably secure area. But I only managed to lock it when I got home several hours later. First time I've had it and we just did an update last week.
I've had this happen a lot ever since I got my Model 3 (in the US). It's particularly consistent when I try to turn the climate on from the phone app or change the departure schedule. I've learned to wait to verify it worked after tapping in the command. With climate in particular it sometimes takes up to three or four tries before it gets going.
And it happens regardless of whether the car is in the garage at home or parked at work or elsewhere.