App lost ability to sync to car

[Anita1975]

How do I get my car back with my app? Got new Iphone12. It worked two days fine and disappeared to this.
My music works as well as phone. Just nothing on app.

 

[sr12345]

Some things to try, in descending order:
1. On your phone, turn off Bluetooth, and then turn it back on.
2. Do a full shutdown and restart on your phone.
3. Reboot the car (by holding in both steering wheel thumbwheels for about 15 seconds)

 

[jjrandorin]

How do I get my car back with my app? Got new Iphone12. It worked two days fine and disappeared to this.
My music works as well as phone. Just nothing on app.

Did you try logging out of the app and back in again?

 

[cjxmtn]

Did you try logging out of the app and back in again?

 

[jjrandorin]

You would be surprised at how many people get asked that question, roll their eyes and lie and say they havent "turned it off and on again", and when they finally do, the issue they were dealing with is gone.

 

[cjxmtn]

You would be surprised at how many people get asked that question, roll their eyes and lie and say they havent "turned it off and on again", and when they finally do, the issue they were dealing with is gone.

As someone who works in IT, I wish I could say I would be.

 

[jjrandorin]

As someone who works in IT, I wish I could say I would be.

Haha, so do I, but you could probably guess that from my response. With that being said, when I had to ask that question all the time earlier in my career, I tried to be gentle / nice about it, lmao.