App not working again?

[McFlurri]

Vehicle connection error... even when im inside the car.

Anyone else not able to connect to their car right now?

 

[brkaus]

I can access both of mine.

Doesn't mater if you are in the car or 100 miles away. The app talks to Tesla servers and the Tesla servers talk to the car. (**)

Does the car show cellular signal bars?

(**) The locking/unlocking function is direct bluetooth. Everything else is over the internet.

 

[Temiatwork]

I am having this error in V.10 but a simple on-off of my phone bluetooth fixes it.

 

[McFlurri]

Full LTE bars on both the car and phone. Very strange. My wife cant connect either..

 

[brkaus]

I'd hesitate to suggest logging out/in to the app but that might fix it. If you do, make sure you have the key card with you. If you are unable to log back in due to Tesla server issues, the bluetooth lock/unlock functionality is deauthorized and you're stuck.

 

[McFlurri]

Just restarted phone, turned on airplane mode, and uninstalled and reinstalled the app. Finally got it to work.

I thought it might have been an issue with Tesla's servers again.

Thanks for the help

 

[brkaus]

Just restarted phone, turned on airplane mode, and uninstalled and reinstalled the app. Finally got it to work.

I thought it might have been an issue with Tesla's servers again.

Thanks for the help

Glad it works! We are also in different regions so we could be hitting different servers, etc. One never knows...

 

[McFlurri]

Glad it works! We are also in different regions so we could be hitting different servers, etc. One never knows...

Just had the same issue again today seems like a problem with my LTE. Just keeps connecting and disconnecting over and over again. I have no traffic data, no streaming music, no ablilty to preheat the car or use summon.

So.. at least its not an issue with the app... lol

 

[brkaus]

So.. at least its not an issue with the app... lol

Well isn’t that a mixed blessing

 

[brkaus]

Just noticed this thread - Intermittent LTE/3G reception - anyone else?

May be applicable to you? Things are working here in Texas.

 

[McFlurri]

Just noticed this thread - Intermittent LTE/3G reception - anyone else?

May be applicable to you? Things are working here in Texas.

Yea.. seems to be an issue for Canadians..