So...
I'm at a loss with Tesla service centres right now.
First of all: I don't feel the A/C vents in my car are at all working as they should since I purchased my car. This is based on experience driving other model 3 and model Y cars (I've driven many by now).
I have two re-occurring faults that Tesla seems unable to identify or even acknowledge
1) When the car is cold and I start driving, the dashboard starts making clicking noises After a bit it stops.
2) The vents system in the driver side does NOT work, sometimes randomly the air blade deflection does NOT work and there's a clear difference between the right and left side of the steering wheel - with the right side being as it should and the left side being 15-30 cm lower than it should. Consequently I often get a blast of cold air towards my left knee. There are other posts in this forum with people with the same issue.
Now
For problem 1 I took my car to Tesla in Feb 2023. They identified something wrong with the driver side and replaced something. It stopped the clicking noise.
However recently, around June/July, the same issue has started in the passenger side. I have sent Tesla videos, but when I took the car to Park Royal, there was no noise. They also can't identify the fault.
This is what the service note from Feb says:
Concern: customer states clicking noise from ac from dash area.
Investigated clicking noise from dash area confirmed fault
found drivers air vent clicking replaced and tested all ok
Correction: Noise/Vibration: Verify And Inspect On-Site
Correction: Vent - Front - RH (Remove & Replace)
Parts Replaced or Added
IP, RHD AIRVENT ASY DRIVER (1111595-00-B)
I took the car to Tesla in Aug and now Oct and the response is "tested, all OK".
Now problem 2 is more tricky. Now on two visits they've said "tested, all OK".
How am I supposed to get Tesla to fix something that is obviously wrong?
Two things, either all Teslas I've driven are WRONG, or my car is WRONG. You can't have it both ways. I was tempted to stop by the SC with my loan car to show them how perfect the A/C was ... should have done it but I was late.
Should I hire Cleverly EV to open up and diagnose the issues so I can just bring them the report?
Any advice will be appreciated.
This was bound to happen. My car was one of those that was left half-built during the Shanghai lockdown.
I'm at a loss with Tesla service centres right now.
First of all: I don't feel the A/C vents in my car are at all working as they should since I purchased my car. This is based on experience driving other model 3 and model Y cars (I've driven many by now).
I have two re-occurring faults that Tesla seems unable to identify or even acknowledge
1) When the car is cold and I start driving, the dashboard starts making clicking noises After a bit it stops.
2) The vents system in the driver side does NOT work, sometimes randomly the air blade deflection does NOT work and there's a clear difference between the right and left side of the steering wheel - with the right side being as it should and the left side being 15-30 cm lower than it should. Consequently I often get a blast of cold air towards my left knee. There are other posts in this forum with people with the same issue.
Now
For problem 1 I took my car to Tesla in Feb 2023. They identified something wrong with the driver side and replaced something. It stopped the clicking noise.
However recently, around June/July, the same issue has started in the passenger side. I have sent Tesla videos, but when I took the car to Park Royal, there was no noise. They also can't identify the fault.
This is what the service note from Feb says:
Concern: customer states clicking noise from ac from dash area.
Investigated clicking noise from dash area confirmed fault
found drivers air vent clicking replaced and tested all ok
Correction: Noise/Vibration: Verify And Inspect On-Site
Correction: Vent - Front - RH (Remove & Replace)
Parts Replaced or Added
IP, RHD AIRVENT ASY DRIVER (1111595-00-B)
I took the car to Tesla in Aug and now Oct and the response is "tested, all OK".
Now problem 2 is more tricky. Now on two visits they've said "tested, all OK".
How am I supposed to get Tesla to fix something that is obviously wrong?
Two things, either all Teslas I've driven are WRONG, or my car is WRONG. You can't have it both ways. I was tempted to stop by the SC with my loan car to show them how perfect the A/C was ... should have done it but I was late.
Should I hire Cleverly EV to open up and diagnose the issues so I can just bring them the report?
Any advice will be appreciated.
This was bound to happen. My car was one of those that was left half-built during the Shanghai lockdown.