I am going on 18 months with my CPO P85 Model S Signature. I have had relatively few issues with the car but I just need to put in the record how outstanding the level of attention, courtesy and overall satisfaction I have experienced with the Service Organization in the Dedham Mass. facility.
Any phone calls have been promptly returned and a couple of unscheduled stops have been promptly resolved without the need for drop off or an appointment.
Truly exceptional world class attention to the customer IMHO. I have owned a LOT of cars in my lifetime, but I have never experienced a more attentive or effective service operation. This attribute alone should stand Tesla in good stead as the universe of EVs expands and the competition starts to show up in the market.
Keep up the outstanding work!
Any phone calls have been promptly returned and a couple of unscheduled stops have been promptly resolved without the need for drop off or an appointment.
Truly exceptional world class attention to the customer IMHO. I have owned a LOT of cars in my lifetime, but I have never experienced a more attentive or effective service operation. This attribute alone should stand Tesla in good stead as the universe of EVs expands and the competition starts to show up in the market.
Keep up the outstanding work!
