I had Nor Cal Chassis Works in Fairfied install KW coilovers on my brand new M3P.
Looked good when I picked it up, but after driving home, the suspension clearly settled as the rear left is about 1/2" lower now than the rear right.
Emailing with the workers there, they said they would have to charge me another $550 to adjust it, as it was level when they first delivered it to me.
My position is, shouldn't they have test driven the car over a few bumps, etc. to make sure the suspension settles out before final delivery?
When asked this, they said they rolled the car back and forth a few times, so that is all they should have needed to do.
Given the now 1/2" difference, clearly that was not sufficient.
12 days ago I asked to speak to the owner about this, but no response.
Me, now being annoyed, will simply now take the car somewhere else, get it fixed, then file a small claims action for the cost of fixing Nor Cal's mistake.
I'm just warning people here that it appears that Nor Cal Chassis works is not such a good shop to deal with after all.
There were a few other issues, but rather than contaminate my main complaint, I will list those separately if this progresses.
Looked good when I picked it up, but after driving home, the suspension clearly settled as the rear left is about 1/2" lower now than the rear right.
Emailing with the workers there, they said they would have to charge me another $550 to adjust it, as it was level when they first delivered it to me.
My position is, shouldn't they have test driven the car over a few bumps, etc. to make sure the suspension settles out before final delivery?
When asked this, they said they rolled the car back and forth a few times, so that is all they should have needed to do.
Given the now 1/2" difference, clearly that was not sufficient.
12 days ago I asked to speak to the owner about this, but no response.
Me, now being annoyed, will simply now take the car somewhere else, get it fixed, then file a small claims action for the cost of fixing Nor Cal's mistake.
I'm just warning people here that it appears that Nor Cal Chassis works is not such a good shop to deal with after all.
There were a few other issues, but rather than contaminate my main complaint, I will list those separately if this progresses.
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