Hi folks
Thanks for the wealth of information on this forum.
My Model 3 has two parallel marks / blemishes on the inside of the windshield that won’t clean off (directly in my line of sight). The warranty appointment was made about the 30 day point and we’re close to 60 days of ownership now. The service center told me that they are blemishes but wont honor a windshield replacement or repair under warranty, would rather charge me $1000 for a new windshield.
I’m not satisfied with this and have heard terrible things about trying to get through to further support at Tesla. What is the best recommended course of action at this time? It’s obvious I won’t get anywhere here. I insisted he document the denial of warranty for a blemished windshield with his name on the paperwork. Now the technician claims that he never said they weren't blemishes - Lack of integrity is a common theme at Tesla is seems.
Thanks for any advice you have.
Thanks for the wealth of information on this forum.
My Model 3 has two parallel marks / blemishes on the inside of the windshield that won’t clean off (directly in my line of sight). The warranty appointment was made about the 30 day point and we’re close to 60 days of ownership now. The service center told me that they are blemishes but wont honor a windshield replacement or repair under warranty, would rather charge me $1000 for a new windshield.
I’m not satisfied with this and have heard terrible things about trying to get through to further support at Tesla. What is the best recommended course of action at this time? It’s obvious I won’t get anywhere here. I insisted he document the denial of warranty for a blemished windshield with his name on the paperwork. Now the technician claims that he never said they weren't blemishes - Lack of integrity is a common theme at Tesla is seems.
Thanks for any advice you have.