wwu123
Active Member
When dealing with electrical systems, but moreso electronic circuitry - that is, the logic boards and such rather than the battery cells and fuses, even a stray bit of static electricity from a tool or technician that wasn't carefully grounded could zap any one of those tiny things on the computer boards and cause it to behave strangely, or not at all. In those cases, the complexity of those logic boards and the way they are mass manufactured makes it not worth it usually to determine what is broken on the board. And even if it is known, it's often not worth it in the field to try to repair a component on the board, but rather to replace the whole board, or the entire unit.
At best the competent service tech, having seen no obvious damage to the larger electrical systems, at best has a few routes in his service manual to replace a logic board or two, if it is warranteed. But likely to just replace the whole unit. In either case the faulty board or unit gets sent back to the manufacturer, and might possibly be refurbished in-house by a dedicated team or contractor for use in some other consumer's future warranty replacement.
That there was a large amount of stray electricity - enough to melt and fuse things - in close proximity of time and space to the Powerwall failure, it's very plausible that something got zapped that is not apparent at all with the naked eye. Though I'm not an expert, I'm pretty sure the insurance company will take it at the technician's word that the same force majeure that destroyed the Gateways also killed the Powerwall in the same event, without requiring a detailed analysis of what exactly is wrong.
I mean, not really at all different, a decade ago when my fancy high-end new fridge (about the same price as a Powerwall) started freezing up the back wall, the competent techs just basically kept replacing one or both of the two logic boards until it worked, until it didn't, and then the manufacturer just replaced the entire fridge.
At best the competent service tech, having seen no obvious damage to the larger electrical systems, at best has a few routes in his service manual to replace a logic board or two, if it is warranteed. But likely to just replace the whole unit. In either case the faulty board or unit gets sent back to the manufacturer, and might possibly be refurbished in-house by a dedicated team or contractor for use in some other consumer's future warranty replacement.
That there was a large amount of stray electricity - enough to melt and fuse things - in close proximity of time and space to the Powerwall failure, it's very plausible that something got zapped that is not apparent at all with the naked eye. Though I'm not an expert, I'm pretty sure the insurance company will take it at the technician's word that the same force majeure that destroyed the Gateways also killed the Powerwall in the same event, without requiring a detailed analysis of what exactly is wrong.
I mean, not really at all different, a decade ago when my fancy high-end new fridge (about the same price as a Powerwall) started freezing up the back wall, the competent techs just basically kept replacing one or both of the two logic boards until it worked, until it didn't, and then the manufacturer just replaced the entire fridge.