Billing queries phone number

[Gaz_]

I could be going crazy but I can't find a number for billing on Tesla's website or using their customer support phone system.

I have free supercharging for life on the car and using it happily but seem to have a bill from Wednesday's charge on my account (but not Thursday's or Tuesday's) and I need to dispute it.

Does anyone have a contact for that?

P.S I don't want email as no one ever answers that but I might try chat tomorrow if no-one has any phone numbers

 

[ewoodrick]

Could it be a idle fee?

 

[Gaz_]

Could it be a idle fee?

Can't be, I'm to impatient

It says 40KWh at @0.24

 

[Rooster6655]

Can't be, I'm to impatient

It says 40KWh at @0.24

Wish you all the luck getting a response from them!

 

[SirRob]

I'm afraid I don't know of a number, and would suggest you consider the value of your time!

 

[Rooster6655]

I'm afraid I don't know of a number, and would suggest you consider the value of your time!

He’s supposed to have lifetime free charging so value is more than a phone call!

 

[SirRob]

It sounded like a one-off, could just be a random error.

 

[Gaz_]

I suspect billing error and it'll be resolved easily as soon as I talk to the right people.... hopefully chat will fix it tomorrow, if not I'll try sales next week. Fortunately I don't have a registered card to be billed

 

[Nitramman3]

I could be going crazy but I can't find a number for billing on Tesla's website or using their customer support phone system.

I have free supercharging for life on the car and using it happily but seem to have a bill from Wednesday's charge on my account (but not Thursday's or Tuesday's) and I need to dispute it.

Does anyone have a contact for that?

P.S I don't want email as no one ever answers that but I might try chat tomorrow if no-one has any phone numbers

Did you get a number? I have been billed twice in the same month for the Premium Connectivity!

 

[MrBadger]

Moderator comment - I've merged and stickied the two UK contact number threads

Useful local UK contact information