So, I have a new model x which I went to get wrapped with xpel stealth, ceramic coated and tinted.
This is my first time getting such work done on my car and I'm not a happy camper. The tint has tons of bubbles and particles stuck between the tint and the window and there was a lot of the ppf (which wasn't wrapped around the edges btw) overlapping or starting to come up on the edges. I had sympathy for how hard it is to tint the front windshield so I let it go.
A few months later, a lot of the corners were popping up so I called to have them repair it. I picked the car up at night and then went back to work thinking I was taken care of. The next day, I go out to look at my car and I find, to my horror, all he did was cut away the flaps that were starting to pop off. Mostly this is benign except on the bumper where he cut off two 1 inch by 5 to 6 inch strips and worse left the adhesive behind which I'm sure will just collect mud and dirt.
I also talked to him on the cost of redoing the front bumper after the ppf has collected enough rock chips and he said he recommended against it because it may damage the paint. I'm so confused, I thought ppf was meant to be a sacrificial layer which can be removed and replaced after sufficient damage but now he's saying I can't do this?
Have I been bamboozled? I paid so much to protect the car, but now I have two huge exposed ugly gaps and I'm told I can't replace the ppf. Does this sound reasonable to you guys or were my expectations to high? Has anyone run into a situation like this before? What are my options? Can I take it to another ppf installer to get a second opinion and maybe get those two wholes patched? After this installer has done a subpar job so many times, I'm hesitant to get his help anymore.
This is my first time getting such work done on my car and I'm not a happy camper. The tint has tons of bubbles and particles stuck between the tint and the window and there was a lot of the ppf (which wasn't wrapped around the edges btw) overlapping or starting to come up on the edges. I had sympathy for how hard it is to tint the front windshield so I let it go.
A few months later, a lot of the corners were popping up so I called to have them repair it. I picked the car up at night and then went back to work thinking I was taken care of. The next day, I go out to look at my car and I find, to my horror, all he did was cut away the flaps that were starting to pop off. Mostly this is benign except on the bumper where he cut off two 1 inch by 5 to 6 inch strips and worse left the adhesive behind which I'm sure will just collect mud and dirt.
I also talked to him on the cost of redoing the front bumper after the ppf has collected enough rock chips and he said he recommended against it because it may damage the paint. I'm so confused, I thought ppf was meant to be a sacrificial layer which can be removed and replaced after sufficient damage but now he's saying I can't do this?
Have I been bamboozled? I paid so much to protect the car, but now I have two huge exposed ugly gaps and I'm told I can't replace the ppf. Does this sound reasonable to you guys or were my expectations to high? Has anyone run into a situation like this before? What are my options? Can I take it to another ppf installer to get a second opinion and maybe get those two wholes patched? After this installer has done a subpar job so many times, I'm hesitant to get his help anymore.