Can’t find vehicle

[Tim Clyde]

My Tesla app can’t find my model y. It says “last seen 15 days ago” and there is a chasing circle next to it. Also it won’t let me set up sentry mode from my phone. Any help?

 

[MatildaModelY]

Is it lost?

 

[Ogre]

My Tesla app can’t find my model y. It says “last seen 15 days ago” and there is a chasing circle next to it. Also it won’t let me set up sentry mode from my phone. Any help?

Have you tried force quitting the app?

Otherwise maybe try to pair your phone with the car again.

 

[HellsKitchen]

My Tesla app can’t find my model y. It says “last seen 15 days ago” and there is a chasing circle next to it. Also it won’t let me set up sentry mode from my phone. Any help?

I had an issue with the app earlier. It gave a server maintenance message but it's all good now.

 

[M3BlueGeorgia]

Force stop, then reboot your phone.

 

[dasmittyman]

reboot the car.

 

[ShelJW]

Had the same problem for two days... rebooted my phone, problem solved.

Give it a try.

 

[moby’sdick]

Encountered the same issue. Tried everything including reinstalling app, rebooting system, etc but to no avail. Finally lodged a service request and was told by Tesla that SIM card was faulty and needed replacement (at no cost). However they are unable to ascertain what caused the SIM card to be faulty… my modY is 2-month old and isn’t it a bit too soon for this to happen??

 

[M3BlueGeorgia]

Encountered the same issue. Tried everything including reinstalling app, rebooting system, etc but to no avail. Finally lodged a service request and was told by Tesla that SIM card was faulty and needed replacement (at no cost). However they are unable to ascertain what caused the SIM card to be faulty… my modY is 2-month old and isn’t it a bit too soon for this to happen??

Electronic stuff has a weird U-shaped failure pattern.

 

[dagug]

hrmmm... is your car running?...


....better go catch it!



(i'll see myself out)