Cash Buyer - My bank doesn't recognise Tesla account

[Bobly]

I believe its a manual process to update your account with deposits from the master Tesla account and only done Monday to Friday, something like 5 times per day...

Batch process, maybe… but I can’t imagine it would be manual, that seems a bit bonkers in this day and age

 

[Js1977]

Batch process, maybe… but I can’t imagine it would be manual, that seems a bit bonkers in this day and age

I wouldn't be so surprised tbh, in view of the way they handle the settlements.

 

[Liquidv]

Tesla a trillion dollar company but the same as all other companys, their IT and support is

 

[niiru]

I have not long sent over a test of £1.
Nothing has updated on my account page yet. As you say, I suspect it may take longer due to it being the weekend or out of working hours.

Just to give an update to any future readers who transferred on a weekend...the £1 did not arrive until Monday morning.

 

[ejvee]

I have same problem with HSBC. They wouldn't even allow the tiny test amount.

 

[prabhu]

I worked on the confirmation of payee feature which powers these verifications. Many traditional banks use archaic systems that doesn't support name fields over certain characters long. So "Tesla Motors Limited" could never get stored or verified without errors! Challenger banks have the latest tech and are better.

 

[ejvee]

I worked on the confirmation of payee feature which powers these verifications. Many traditional banks use archaic systems that doesn't support name fields over certain characters long. So "Tesla Motors Limited" could never get stored or verified without errors! Challenger banks have the latest tech and are better.

Thanks.. Fortunately, my other bank, Santander , allowed transfer, albeit washing their hands off the veracity of the recipient. Did a tiny test transfer and once it was credited in "MY TESLA" account in couple of hours, I did the rest of large transfer. HSBC just declined any transfer, which was bizarre !!!

 

[Tony Hoyle]

The whole confirmation system was never going to work well.. well meaning but there are simply too many variations in name spelling before you get to internal field length limits etc.. (‘falsehoods programmers believe about names’ is a good read).

But banks are treating it as gospel and putting up scary warnings that imply the account is somehow dodgy… without saying what name they •do• have stopping a human from being able to resolve the issue.

 

[WannabeOwner]

The whole confirmation system was never going to work well

Are there actually any check digits, or similar, in any of the available bank account ID styles? A mistype on account number, but then choosing a valid but wrong account, seems to be very easy to me - absent check digits or similar.

 

[qwickshot]

Thanks.. Fortunately, my other bank, Santander , allowed transfer, albeit washing their hands off the veracity of the recipient. Did a tiny test transfer and once it was credited in "MY TESLA" account in couple of hours, I did the rest of large transfer. HSBC just declined any transfer, which was bizarre !!!

if you are doing it via the App it has a £10k limit per day, you have to go to the full website for a higher limit.

Also sending £1 and then sending a larger amount looks dodgy from a fraud perspective.

 

[ejvee]

if you are doing it via the App it has a £10k limit per day, you have to go to the full website for a higher limit.

Also sending £1 and then sending a larger amount looks dodgy from a fraud perspective.

I said, HSBC didn't even allow any transfer , be it small or large, either from app or online banking. It didn't give me a choice to ignore the warning and make the transfer either