TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

caveat emptor

Discussion in 'CarbonOne Industries - Buyer Beware' started by doug, Oct 12, 2011.

  1. doug

    doug Administrator / Head Moderator

    Joined:
    Nov 28, 2006
    Messages:
    15,914
    Location:
    Stanford, California
    There seems to be a bit of a mixed/sketchy past here with high praises for good work followed by multiple complaints of unfilled orders. This from a variety of other car groups going back a few years. It's beyond our scope to determine what's really going on here. I would just like to say that the presence of forums, threads, or posts regarding John Perez (a.k.a. CarbonOne) should not be taken as an endorsement from Tesla Motors Club. As always, caveat emptor.
     
  2. bonnie

    bonnie Oil is for sissies.

    Joined:
    Feb 6, 2011
    Messages:
    14,241
    Location:
    Columbia River Gorge
    Seriiously? Glad you think it's funny. Many of us do not. ... moving on.
     
  3. dpeilow

    dpeilow Moderator

    Joined:
    May 23, 2008
    Messages:
    8,572
    Location:
    Winchester, UK
  4. AnOutsider

    AnOutsider S532 # XS27

    Joined:
    Apr 3, 2009
    Messages:
    11,923
    #5 AnOutsider, Oct 12, 2011
    Last edited: Oct 12, 2011
    I realize it's a touchy situation for you, but take a step back and breathe. I wasn't laughing at your plight. He's 23 now, and has been running scams for at least 2-3 years. It's more of a "shaking my head" at the situation and namely, his age.

    At least you got SOMETHING though. I fear with this made public here, he's not going to do anything to help salvage his rep.

    *edit* here's a more appropriate non-board smiley: SMH-smiley19.gif
     
  5. bonnie

    bonnie Oil is for sissies.

    Joined:
    Feb 6, 2011
    Messages:
    14,241
    Location:
    Columbia River Gorge
    Y'know, I haven't been freaking out and don't need the 'take a step back and breathe' advice. I'm 57 and known as a fairly calm person. A number of people on this forum have lost money, I've only been reporting facts (without emotion, I might add). It's not a touchy situation for me. It's a fairly clear situation.

    I guess the little laughing face at the end misled me into thinking you thought the whole situation was amusing. Apologies.
     
  6. AnOutsider

    AnOutsider S532 # XS27

    Joined:
    Apr 3, 2009
    Messages:
    11,923
    I realized the smiley wasn't appropriate to convey the message, hence the explanation and search for a replacement. I wasn't calling your age into question, the breathe was akin to just saying "chill" or "relax" -- I wasn't laughing at you.

    As you said. Moving on.

    There's more than enough info on this guy and he's of legal age to press charges. I hope you guys do. It's far too common for guys like this to get away with stuff because he thinks he's invisible on the internet.
     
  7. bonnie

    bonnie Oil is for sissies.

    Joined:
    Feb 6, 2011
    Messages:
    14,241
    Location:
    Columbia River Gorge
    I got something? Really? I just placed an order from another supplier for sills. The ones I received today are not going in my car. I am also sure enough that I won't be getting the other parts I paid for that I placed orders for those, too. If you'd like to buy some imperfect parts, send me a pm. And I'll also give you my spot in line for yet-undelivered door pulls and tail lights for half-price.

    His rep has already been well-publicized on this forum. This is not the first discussion of what's going on. Here's the problem (at least as I see it) - because we're all hoping to get something that we paid for, no one is saying anything. That does no one any good. And that's exactly what's happened on other forums. Note that I only received sills. If I really believe speaking up will impact whether or not I receive the tail lights and door pulls that I also paid for, then in effect, he's holding us hostage. I don't believe I'm going to get those parts.

    I'm not trashing John. I actually think he means well and has every intent of delivering parts. I'm only reporting my facts of the situation and allowing others to draw their own conclusions. Had I better understood the situation earlier, I would have had options to get charges reversed, etc. I don't have that option now.
     
  8. dpeilow

    dpeilow Moderator

    Joined:
    May 23, 2008
    Messages:
    8,572
    Location:
    Winchester, UK

    Here's what we have found

    - Traded under at least 4 names in as many years.
    - Exactly the same complaints and MO reported every time, namely some parts turn up to get good reviews then others get later and later until people never get their order unless they resort to paying for a collection etc.
    - Items reportedly appear to be good quality then rapidly degrading when on cars.
    - The same sort of platitudes we have seen here.
    - Lots of people waiting for refunds.
    - At least 7 different brands of car and their forums reporting this.
    - 2 groups resorting to legal recourse.
    - When banned he is not heard from again by members of those forums.
    - The guy is preparing to relocate half way across the country.


    I'm all for supporting small businesses get going but I would suggest that genuine businesses would look after their customers and fulfil orders rather than go touting for new business on other forums in this situation (and prioritise those sample orders on the new forum).

    I would suggest that those with an interest try to join all these threads together by contacting members on the other boards I have posted and speaking to this guy on the Lotus board who was looking at possible class action.

     
  9. doug

    doug Administrator / Head Moderator

    Joined:
    Nov 28, 2006
    Messages:
    15,914
    Location:
    Stanford, California
    This is the kind of good will that a confidence artist preys upon.
     
  10. bonnie

    bonnie Oil is for sissies.

    Joined:
    Feb 6, 2011
    Messages:
    14,241
    Location:
    Columbia River Gorge
    I'll do that. Thank you for pulling it all together in one spot.

    For those worried that because we're talking about this, he'll not deliver anything more ... he did call the courier yesterday I set up near his house, saying he'd have Benji's hood and another member's sills ready. The courier confirmed with me. I'm dubious, but my point is that talking about it isn't changing the outcome.

    You're exactly right. As one delivery commitment was broken after another, I kept wanting to believe him. I felt bad for him. I worried that if I pressured him, he'd just cross me off the list and I'd never get my parts. Whether his intent is good or not, the net result is the same.
     
  11. AnOutsider

    AnOutsider S532 # XS27

    Joined:
    Apr 3, 2009
    Messages:
    11,923
    Even with the posts dug up from other forums?
     
  12. benji4

    benji4 Roadster 2.5 #0476

    Joined:
    Nov 7, 2010
    Messages:
    438
    Location:
    Tokyo, Japan
    For me right now the focus is getting parts done for people on this forum. He is indeed making progress on that, albeit not as smoothly as anyone had hoped. You have to start somewhere though... I think that in the past (well, present too) he has bitten off more than he can chew. Would I recommend ordering a part from him now? No, I wouldn't, because you can see that he still has backlog left to take care of.

    Here is what we know at this point:
    1) He has filled more orders than he has not filled for Tesla customers.
    2) He won't get any more orders obviously until he takes care of his backlog.
    3) He is making progress on the backlog, but too slowly.

    Being a rip-off artist and being someone with problems is a very different thing. He, I believe, falls into the latter category. If he fails to take care of his backlog then I will be the first to admit I was mistaken. I'm just not quite ready to hang the guy yet.
     
  13. Jaff

    Jaff Active Member

    Joined:
    Aug 15, 2010
    Messages:
    3,007
    Location:
    Grimsby, Canada
    Pffft!!!...This just leaves me cold Benji...no offense to you, but I paid a premium to have my parts shipped first...all I've received is bupkas ...a pile of broken promises, and unanswered voicemails & emails!

     
  14. Doug_G

    Doug_G Lead Moderator

    Joined:
    Apr 2, 2010
    Messages:
    15,851
    Location:
    Ottawa, Canada
    Sounds like an effective M.O. Give one or two customers excellent service so they'll sing his praises on the forums. Abuse that good will until you get banned. Move on to another vehicle forum, and repeat.
     
  15. doug

    doug Administrator / Head Moderator

    Joined:
    Nov 28, 2006
    Messages:
    15,914
    Location:
    Stanford, California
    I noticed that this showed up over on the Fisker Buzz forum:

    Carbon Fiber

    Since it sounded like a similar MO, we decided to look into it. Seems there is evidence of at least some relationship with Carbon One Industries.
     
  16. dpeilow

    dpeilow Moderator

    Joined:
    May 23, 2008
    Messages:
    8,572
    Location:
    Winchester, UK
    Yeah, I thought another carbon fibre supplier turning up in Chicago was a bit too much, so I did some digging.

    Turns out that "John Perez" and "Matt Locaciato" have posted addresses pretty close to each other (Berwyn and Cicero) at some point in time. That made me even more suspicious.

    John Perez claimed to be 23. That fits with his Myspace page. On some sites Matt Locaciato claims to be 29 and into mountain bikes. Whether this is *actually* him or they are one and the same, who knows?

    MLocaciato has offered similar services to Hyundai and Vette forums.

    Anyway the clincher was this: Matt Locaciato is mayor of Fiberworks and Carbon One Industries on his Foursquare page.

    Foursquare.PNG


    Some more info for whoever is compiling a case.
     
  17. AnOutsider

    AnOutsider S532 # XS27

    Joined:
    Apr 3, 2009
    Messages:
    11,923
    I saw that too, and immediately wondered of that could be his new "partner"
     
  18. TEG

    TEG TMC Moderator

    Joined:
    Aug 20, 2006
    Messages:
    17,251
    Location:
    Silicon Valley
  19. doug

    doug Administrator / Head Moderator

    Joined:
    Nov 28, 2006
    Messages:
    15,914
    Location:
    Stanford, California
    Perhaps just a business partner, or maybe not event that. But it seemed a little fishy and worth bringing to the attention of others. Make of it what you will.
     

Share This Page