Center console touchscreen no response.

[j1nr0h]

Hi Guys, anyone have ran into a problem where the touchscreen is frozen on one screen and has no response? My S85 is only 2 months and 2 days old.

Backstory: I didn't drive the Tesla yesterday. This morning when I get in the car there's a prompt for firmware update. I already havethe latest 5.9 firmware so I was a little confused, then got excited when I thought it might be 6.0. When I tried to schedule the update for a later time the touchscreen doesn't work. Then a car need service icon lit up. The car still drives fine as far as I can tell. There is no 3g. The dash still works. I'll try and bring it in later today to see what's wrong.

 

[GoBlue88]

Hi Guys, anyone have ran into a problem where the touchscreen is frozen on one screen and has no response? My S85 is only 2 months and 2 days old.

Backstory: I didn't drive the Tesla yesterday. This morning when I get in the car there's a prompt for firmware update. I already havethe latest 5.9 firmware so I was a little confused, then got excited when I thought it might be 6.0. When I tried to schedule the update for a later time the touchscreen doesn't work. Then a car need service icon lit up. The car still drives fine as far as I can tell. There is no 3g. The dash still works. I'll try and bring it in later today to see what's wrong.

Did you try rebooting it?

 

[j1nr0h]

I did try to reboot it. Only the dash rebooted. The touchscreen didn't shut off and reset.

 

[JPP]

Did you press the 2 rollers to reboot or the 2 upper buttons? There are 2 different reboots on the S...

 

[ckessel]

Unless a reboot clears it (or even if it does, but doesn't stay cleared), you may need a new center screen. It's rare, but a few of us have had to replace them. Mine would go bonkers and think lots of things were being pressed, often locking up the screen afterwards and making it non-touch responsive even though the app that was up would still update, such as the Nav.