Charge Cable may not be plugged in correctly?

[Garlan Garner]

"Charge Cable may not be plugged in correctly "

That's what I'm seeing on my app after my 46.2 update.

HOWEVER - My car charges just fine. I can start and stop charging just fine.

Anyone else seeing this?

 

[Kardax]

Yup, seems like the cable-not-locked-unless-charging "feature" is confusing things.

 

[Garlan Garner]

Yup, seems like the cable-not-locked-unless-charging "feature" is confusing things.

Is that's whats happening?

I didn't know that was a feature.

Hmmm.....what advantage does this feature provide?

 

[Kardax]

There were some reports of the charging lock freezing up in icy weather, my take is Tesla is trying to cut back on service calls. If it's only locked when charging, there will be enough heat coming off the connection to prevent ice buildup.

 

[Big Dog]

your phone is just messing with you Garlan. (Starman is having fun.)

 

[Trevlan006]

Mine also, it is white and not blue colour

 

[McFlurri]

Same here.

Ive had this happen twice. Just clicks a bunch trying to lock.. then i get the yellow T.

I had a mobile tech look at my car today after i called Tesla to complain (they said they are getting tons of calls about this issue). Aparently a solution found by some owners (not Tesla).. is to spray/ drip some silicone on the locking pin. That should help with the freezing.

The mobile tech told me he did that and also replaced a part. Hopefully i wont have any more issues.

..

The firat time i called to complain Tesla told me to use a hairdryer to warm up the port.... thank god my wife had one and we had an extension cord. Bloody ridiculous if you ask me.. but it did work... twice..

 

[ChrisH]

I am also seeing the message in my app and it is charging fine. I also don’t have a freezing issue as I park in the garage so I’m not sure what all of that is about.

 

[MikeATL]

I am also seeing the message in my app and it is charging fine.

Check again... you're probably getting reduced Amps ... i.e. 16A instead of 32A in my case

 

[MikeATL]

"Charge Cable may not be plugged in correctly "

That's what I'm seeing on my app after my 46.2 update.

Anyone else seeing this?

Yes, tonight after getting 46.2 yesterday. Tried to call Tesla but the wait was over an hour. Logged a question online.....

I am charging and the port does lock (once charging starts) however I'm only getting 16A vs normal 32A on my HPWC

 

[ChrisH]

Check again... you're probably getting reduced Amps ... i.e. 16A instead of 32A in my case

Hmmm. I think I’m still getting the 30A I set it at.

Yep. Just checked. Normal amperage.

 

[MikeATL]

Hmmm. I think I’m still getting the 30A I set it at.

Yep. Just checked. Normal amperage.

Ok, so I charged to 90% and definitely with only 16 of 32A. Then I raised the limit to 95 and started charging again. This time it’s going at 32A. I would assume this is because the connector is now locked in place.

 

[ChrisH]

Ok, so I charged to 90% and definitely with only 16 of 32A. Then I raised the limit to 95 and started charging again. This time it’s going at 32A. I would assume this is because the connector is now locked in place.

Interesting. I did notice that when I plugged by car in it just said charging stopped today, not the “may be plugged in incorrectly”

 

[ZooSean]

I did have exact same problem. When I plug in the connection is fine, while auto testing the connection. Once testing connection finishes, it unlock the port and the message appears.

Looks like this problem will not happen if charge immediately. Only scheduled charge with Tesla HWPC.

 

[Garlan Garner]

Yes, tonight after getting 46.2 yesterday. Tried to call Tesla but the wait was over an hour. Logged a question online.....

I am charging and the port does lock (once charging starts) however I'm only getting 16A vs normal 32A on my HPWC

What's the charge rate set to in the car?

 

[ChrisH]

I did have exact same problem. When I plug in the connection is fine, while auto testing the connection. Once testing connection finishes, it unlock the port and the message appears.

Looks like this problem will not happen if charge immediately. Only scheduled charge with Tesla HWPC.

Hmm. Mine works fine with scheduled charge.

 

[ngogas]

My scheduled charge last night shows on my Tesla notifying me that charge was Interrupted. I park in a garage with temp around 50 f. First time this happen. On 46.2.

 

[ZooSean]

My scheduled charge last night shows on my Tesla notifying me that charge was Interrupted. I park in a garage with temp around 50 f. First time this happen. On 46.2.

Heard 48.1 is being out, not sure if fixed this obvious bug.

 

[ChrisH]

Hmm. Anyone else have an issue where if you have your car plugged in and scheduled to start charging at a specific time (say 330am) but you start and stop some of the charging before bed that the scheduled charge does not actually happen?

 

[outdoors]

One can get reduced charge while plugged in incorrectly while orange/amber light appears on phone and car. Not due to setting in car.

What's the charge rate set to in the car?