Charge Stats missing in app

[flixden]

The car got an update last night, and now I noticed that the charge stats are missing in the app. Not sure if it's related.
Does anybody else have the same issue?

 

[flixden]

I figured it out, from some previous posts.
Charge stats came back several hours after changing one of the settings in data sharing (under software on the car screen).
Weird that they wouldn't mention this under that setting.
Yesterday's charging session (while sharing was disabled) is not recorded in the history.

 

[chez]

I have the same problem. It disappeared a day ago and I can't get it back. Changing the data sharing in software didn't solve. anyone knows a solution?

 

[Wingwarrior]

i had the same issue. Talked with Tesla Customer Service and they sent the following link

Understanding Charge Stats | Tesla Support

Bottom line under the FAQ sections it states the following:

1. Check your Data Sharing settings from the vehicle touchscreen under the ‘Software’ tab and opt into the road segment sharing option.
   Note: It can take up to 24 hours for the change to reflect in the app.

 

[Hamrhead]

So we are required to accept Data Sharing in order to get back the Charge Stats?

 

[flixden]

So we are required to accept Data Sharing in order to get back the Charge Stats?

Yes, road segment sharing needs to be enabled, otherwise no charge stats. I tried it. Mine was disabled like for a day after an update, and charge stats disappeared. After re-enabling the road segment sharing, the charging stats for that day didn't come back, basically lost that info.

 

[Mr. Michael]

I think you need to accept data stealing to see the location as well now. Wonder what’s next?