Charger will not work with Tesla Model 3's

[lockyIE]

Hi there,

There is a charger in my workplace that works and charges all other EV's but won't work with any Tesla's Model 3. (Error - CP_a010)
My Model 3 is SR 2023 - my colleague has a 2022 SR - both cars work perfectly on other chargers just not this one.
I was just wondering if anyone has experienced this before?

I've tried changing the amps and plugging out and in the charger multiple times.
I will say the charger is about 7/8 years old - I'm based in Ireland

Any help is much appreciated.

 

[init6]

It used to be a problem with some worn chargers that the weight of the plug was enough to pull the plug down such that the comms contacts didn't fully connect with the charger socket. CPS in Scotland had this as a known issue. Try holding the plug up while the car is communicating with the charger to see if that allows it to start the charge. Once the charge is started it should stay connected if this is the issue.

 

[Jason71]

Maybe if that one was to "accidently" get damaged they would replace it with a new one that works.

 

[lockyIE]

It used to be a problem with some worn chargers that the weight of the plug was enough to pull the plug down such that the comms contacts didn't fully connect with the charger socket. CPS in Scotland had this as a known issue. Try holding the plug up while the car is communicating with the charger to see if that allows it to start the charge. Once the charge is started it should stay connected if this is the issue.

Interesting, I'll need to this a go, thanks a mil @init6

 

[lockyIE]

Maybe if that one was to "accidently" get damaged they would replace it with a new one that works.

Was thinking the same but unfortunately I feel they'd be more likely to leave it broken . I've asked about upgrading them but no luck

 

[EVer Hopeful]

In that picture it looks like it already IS damaged



...although it might be spiderwebs in the top right corner

 

[M1tch]

When I got my Tesla wall charger for home, during the setup it asked if I wanted it for Tesla only, or all EVs. I chose all, but I wonder if there is a similar function that needs changing on this? Would be odd that it actively “discriminates” against a certain brand but you never know these days.