I have never had any previous issues with charging my July 2020 build LR model Y, but last night I stopped at a supercharger and got the red charger fault with a message that this was an equipment fault. The onscreen solution was to try a different charger. I tried three different superchargers at the station and continually had a charging fault.
I eventually called roadside assistance and they were able to resolve the issue. They told me to insert the charging cable and wait for it to show a fault - glow red. Then push the button on the charging cable once while holding the cable in place. Normal charging resumed with no other issues. Normal charging when I made it home last night. The person I was talking to said that this is a known firmware issue and that it should be resolved with the next software update. Just posting here since I haven't been able to find any other posts on this issue (could easily have missed them).
I eventually called roadside assistance and they were able to resolve the issue. They told me to insert the charging cable and wait for it to show a fault - glow red. Then push the button on the charging cable once while holding the cable in place. Normal charging resumed with no other issues. Normal charging when I made it home last night. The person I was talking to said that this is a known firmware issue and that it should be resolved with the next software update. Just posting here since I haven't been able to find any other posts on this issue (could easily have missed them).
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