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charging is sporadic and I get an error saying can't charge take to service

Discussion in 'Model 3: Battery & Charging' started by angelman, Sep 3, 2018.

  1. angelman

    angelman Member

    Joined:
    Jul 7, 2018
    Messages:
    97
    Location:
    los angeles
    After the latest software update (maybe coincidence) I am finding it hard to charge the car at home on my Nema 14-50 outlet. The car will start charging just fine at 32amp but then after a while (sometimes 10 minutes, sometimes a couple of hours), I get a phone notice saying charging interrupted. Sometimes it restarts and sometimes not. Yesterday the car had hardly charged at all. I was unable to unlock the connector (tried on my phone and on the main screen). After a combination of unlocking the car, rebooting the screen I was able to unlock it and try charging again. It charged for a bit and then quit. I got error messages saying car needs service unable to charge, Again I was unable to unlock the charge port until I manage to quit the error message and unlock and lock the car.
    I'll take it in this week to Tesla but wondered if others had the same sort of issue.
    I have had a couple of occasional reboots of the screen while driving which can be scary but not much else. Only other thing I changed was changing summon mode to auto (don't need to hold down the button on the phone), this didn't seem to work and when I was parked on the street to try the summon it came back with the charging message even though I wasn't charging.
    FUnny because the car had been charging this evening just fine until I wrote this message and a notification just appeared right now saying charging interrupted.. Tesla must be listening to my complaints..
     

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